Young Carers in Education and Community Worker

1. Raising awareness of Young Carers in education settings and community groups
2. Empowering education settings to support their own community of Young Carers
3. Connecting home schooled Young Carers to their peers
4. Planning, delivering and administering group sessions for Young Carers, General

1. To maintain key relationships to high standards at all times
2. To attend and report to relevant meetings both within and beyond The Benjamin Foundation
3. To undertake personal development and attend any relevant training
4. To undertake such other duties as may be delegated or assigned commensurate with the
level of grading and role of the post

Service Delivery

1. Manage a portfolio of schools and colleges throughout the district. Build and maintain
working relationships with key education staff. Help the setting to create Young Carer groups
& support within school and empower them to be able to sustain the support, 2. Promote and raise awareness of Young Carers within education settings including
implementing Young Carers in Schools award and creating resources for the schools to use
with their pupils.
3. Work with home schooled families and groups to ensure that Young Carers not in
mainstream education are connected and supported.
4. Support Young Carers and their families to be able to access positive activities within their
community working with them and community groups to break down barriers to access.
5. Link Young Carers and their families to the Voluntary Norfolk Family Support Workers where
needed
6. Take the lead on safeguarding matters as necessary
7. Be empathetic and responsive to the needs of Young Carers and their families
8. Maintain confidentiality with regards to children/young people and their families
9. Recognise and maintain appropriate professional boundaries
10. Gather feedback and evidence the impact of our Young Carers services
11. Promote the Carers Matter Norfolk digital offer for Young Carers and to contribute to The
Benjamin Foundation social media account for Young Carers in the district
12. Participate in and support meetings with staff from The Benjamin Foundation and Carers
Matter Norfolk

Internal Processes and Systems

1. Ensuring all policies and procedures are adhered to
2. To ensure high standards of health and safety are maintained by all service team members
and appropriate risk assessments are undertaken
3. To monitor and record data required by the wider Foundation and by funding and regulatory
bodies
4. Ensuring sufficient resources are in place to enable service levels to be maintained
5. Keep accurate, up to date records on Charity Log (CRM)

The Benjamin Foundation fully embeds the Nurtured Heart Approach in all that it does and staff will
adopt this approach as part of their practice.

The Benjamin Foundation reserves the right to alter the content of this job description following
consultation, to reflect changes to the job or services provided without altering the general character
or level of responsibility.

Access to a suitably taxed and insured vehicle is essential for this role.

This post is subject to a full and satisfactory DBS disclosure., Current Driving License and use
of a car with Insurance for E
Business Use
Willingness to work flexibly, to
travel between appointments. Interview
Weekend and evening work may E References
occasionally be needed to meet
the needs of young carers
The willingness to contribute to
the wider Benjamin Foundation E Interview
success story

Criteria Details Essential Desirable Assessed
Qualifications Level 3 (or above) qualification in E Certificate
a relevant field Application
Experience Experience of working with Application
children and young people E Interview
References
Experience of working in an Application
education setting D Interview
References
Knowledge, A good working knowledge of the Application
Interests & needs of Young Carers E Interview
Skills
An appreciation of the work of Application
the voluntary sector including a Interview
basic understanding of the E
contracts and funding
environment
An understanding of the D Application
developments within the youth Interview
work sector
Knowledge of local issues and E Interview
available youth provision Reference
Personal A determination to provide a high Interview
Qualities quality of service E Reference
Positive
Interview
Confident Self-aware reflective practitioner E Reference

Competent The ability to work alongside E Interview
others and support colleagues Reference
Integrity, honesty, fairness and a Interview
commitment to the service E Reference

A good understanding of the E Interview
need for confidentiality
The ability to relate well to Young E Interview
Carers and colleagues Reference
Hard working, flexible and able to E Interview, Collaborative demonstrate common sense
Accountable Able to discuss and report on E Interview
caseloads to line manager
Take on constructive feedback to E Interview
continually improve performance
Ability to complete reports and E Interview
keep up to date diary records
The ability to work to ensure the Application
safety of staff, volunteers and E Interview
Nurturing service users
An ability to communicate clearly
and effectively via email,
telephone and face to face, E Interview
sometimes dealing with complex
issues
To build positive relationships
with Young Carers that help Application
reduce inappropriate or excessive E Interview
caring (or reduce the impact of
that caring)
Independent An ability to think independently
and work without constant E Interview
supervision
An ability to manage own time
including travel to and from E Interview
appointments across a wide
geographical area
Being able to confidently make
decisions regarding the day to E Interview
day matters and to be
accountable for these decisions
Progressive A willingness to undertake
training appropriate to the post
To include:
Safeguarding
Nurtured Heart Approach
First Aid E Interview
Equality and Diversity
Professional Boundaries
GDPR
Lone Working
Health and Safety
Additional An interest in the long term
development of the service E Interview
working with detailed work plans
and objectives