Weekend Receptionist

Administration:

· Maintain accurate and complete financial records of the Care Centre in line with Company policies and procedures, using computer and manual systems

· Sending relevant reports to ensure continuity of the payroll

· Provide administrative/secretarial support to the Home Manager e.g., typing, filing, dealing with correspondence etc. within give timescales

· Operate office equipment such as fax, photocopier and computer as required

· Answer the telephone, respond to enquiries from Service Users and Visitors and direct enquiries in a friendly and efficient manner

· Keeping systems updated, including Coolcare.

· Good numerical and word processing skills

· Knowledge/experience of MS Word and MS Excel

· Friendly, confident, well presented and customer focused

· Professional telephone manner

· Genuine interest in working within a caring environment

· An appreciation of need for confidentiality

· Good communication and organisational skills

· Confident team player

· Satisfactory Policy Check and check against the PoVA list

· Ability to work on own initiative