Trainee Restoration Technician

As a First Response Technician you will be the first person going to our policyholders' homes and offering your service after the disastrous weather events. You will be carrying out restoration and drying projects (assessing the damage, cleaning and sanitising, setting the drying equipment, taking the appropriate readings, etc ) whilst ensuring that customer receive excellent customer service.,

• We pay £25 premium for great customer service, i.e. every 5 reviews received in their name on Google or Trustpilot.


• We pay discretionary performance-based bonuses every May, which could be up to 10% of your annual salary.


• We have 25 days of holiday a year, plus Bank Holidays.


• We heavily invest in talent management! Currently have 10 employees studying CII, 3 currently studying an HNC qualification course and more, as we are delegating at least 10 employees a year to get a fully funded professional qualification.


• We have an enhanced employer pension contribution scheme of up to 5%.


• We do have an Employee Assistance Program as well as wellness programs.


• The Social Committee takes care of our social lives and gets people involved in social activities during and after work.


Finally, who are we?

Trinity Claims is a Claims Management specialist business. We are not an insurance company, but we operate on behalf of insurers within the home insurance arena. We have a leadership team dedicated to growing business with a family feel and a welcoming culture, all based around a high-end customer service provision.

Not only are the company going from strength to strength, but we have doubled in size in the last 3 years, and are offering a highly sought solution by our clients. We do things differently. With a high focus on technology and our culture of professionalism, we are disruptors in the insurance claims marketplace.

Please visit our website at trinityclaims.co.uk to view our privacy notice regarding how we collect, store and use your data.

If you are passionate about providing exceptional customer service and have an interest in the financial services industry, we want to hear from you! Apply today by submitting your resume and cover letter detailing your relevant experience.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

We are looking for driven people who wants to build their career in an insurance industry and to join our fast growing company. Our First Response team in has an ambitious growth plans. No previous experience needed, as we will be giving all needed training to support you to be competent in your job.,
• Full Driving licence with no more than 3 points or working towards driving licence


• Basic computer knowledge, or ability to operate PCs and tablets


• Basic Health and Safety knowledge


• Physical ability to lift and carry heavy and uneven items, such as furniture.


• Politeness and great customer service