Trails and Facilities Supervisor

The role is to ensure consistency in safety and quality standards of all the forest facilities and trails, according to the principles of the Visitor Safety Group. The role will also be supporting the running of the Forest Centre, which has a small team required to cover the forest centre 364 days a year, therefore the successful applicant will work as part of a seven-day roster, and including regular weekends, public holidays, evenings and out-of-hours events.

Key work areas
Facility Management
+ Take overall responsibility for all facility management at Cannock Chase Forest in compliance with PPG 62
+ Ensure that all inspections have been carried out by the team and that all paperwork, spread sheets and processes have been completed
+ Ensure that all remedial works are carried with the necessary time frame
+ Oversee the team job list systems, and ensure works get prioritised according to Visitor Safety Group risk matrix
+ Co-ordinate the annual hazardous tree inspections and submit PPG1 form to Sustainable Land Management (SLM) team. Supervise arb/chainsaw operations working with SLM team.
MTB Trails
+ Carry out operational inspections of all walking and cycling trails, plus others
+ Manage unauthorised trails in compliance with the guidance, carrying out inspections of Stile Cop and Tackeroo trails
Contract Management
Oversee and supervise contractors, which includes producing job sheets and maps, completing site visit notes and ensuring safety documents are in place. It will also include being involved with the procurement process.
+ Support the Forest Centre Manager with the management of civils on site.
+ Support MTB framework. This involves carrying out surveys to estimate cost requirement of civils work for tender, support with completing for tender, supporting with contractor bidding days, scoring the tenders, support with supervision and paperwork, measuring and costings.
Volunteer Management
+ Lead on contacting new leads on Connections with an outline of volunteering sessions and send out registration forms and volunteer agreements via Connections.
+ Organise and plan monthly Sunday MTB volunteering sessions using Microsoft Bookings system and writing job sheets, risk assessments, maps and organising welfare as required.
+ Organise and plan mid-week forest maintenance volunteering sessions as and when needed using Microsoft Bookings system and writing job sheets, risk assessments, maps and organising welfare as required.
+ Assist with planning and organising litter-picking volunteering sessions.
+ Communicate with volunteers about upcoming sessions and updates on the trails.
+ Liaise with Chase Trails Volunteer Group about stock of tools and order where necessary.
+ Create jobs on Connections and assist with inputting all hours volunteered onto connections.
+ Upload completed job sheets and signed risk assessments onto job on Connections.
+ Issue volunteer kits, parking passes and uniform as volunteers complete their 30 hours and keep record of what kit issued and when.
+ Stock check and re-stock of brew kit, snacks, uniform, volunteer kits and PPE for volunteers as required.
Harvesting and Civils Works around MTB trails
+ Oversee planning, installation, inspection and removal of trail diversions and MTB trail closures around harvesting and trail maintenance operations.
+ Work with SLM team, civils and volunteer groups to ensure trail damage is minimised and re-instated quickly.
+ Update website accordingly to inform public of closures and works.
+ Update information in clipframes on site to inform public of closures and works, producing diversion maps using ForesterWeb
+ Liaise with marketing team to update social media cycling group and provide information for them to use to respond to enquiries.
Stakeholder Relations
+ Ensure anything that may impact any of the onsite tenants and related stakeholders is communicated, face to face and/or via e-mail.
+ Be the recreational point of contact for some neighbours and landowners
+ Organise regular litter picking at barriers and other areas.
Concerts
+ Assist with the planning, setup/takedown supervision and event phase
Supporting others
Use eFinancials to create Purchase Orders and GPC systems to procure required goods and services within annual budget, and record on expenditure spreadsheet.
+ Complete GPC statement within allocated time permitted, and ideally once a week, to reduce admin at end of month.
+ Ensure recreation team have sufficient supplies of tools, equipment, signs, timber, fixings and other consumables and that tools and equipment containers are organised, tidy and litter free.
+ Lead on the design and purchasing of signage required for the business
+ Ensure that diversion signage and timber storage area is tidy and fully stocked
+ Support visitor services teams, working on the day-to-day running of the Forest Centre and take on duty manager accordingly to the rota
+ Support the development of the visitor service officers and other staff.
Health & Safety
+ Oversee the risk assessment system for tools/facilities/jobs
+ Ensure risk assessments are completed and followed when undertaking tasks
+ Ensure correct use of tools and wear necessary PPE
+ Oversee the HAVS and equipment maintenance, working with MES
+ Carry out vehicle and tools checks, and report issues as necessary
+ Lead on green carding of new employees to use vehicles
+ Oversee and update People Safe escalation lists
+ Complete necessary mandatory training within deadlines
+ Support with incidents and accidents as required, facilitating emergency service access, We'll assess you against these behaviours during the selection process:
+ Changing and Improving
+ Communicating and Influencing
+ Working Together
+ Managing a Quality Service
+ Delivering at Pace, To apply for this role, your application should be submitted via Civil Service Jobs and completed no later than the application closing time and date. As part of the application process, you will be asked to complete a CV and personal statement as follows:
+ A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for gaps within the last 2 years.
+ A personal statement (no longer than 750 words) explaining how you consider your personal skills, qualities and experience are suitable for the role, with particular reference to the essential criteria in the person specification.
Should many applications be received, the initial sift may be conducted using the personal statement. Applicants will be expected to demonstrate the essential role requirements within the application behaviour responses.
The behaviours listed will be assessed at interview.
Sift results will be released Friday 7th June 2024, Interviews on Wednesday 12th June 2024 at Cannock Office, WS15 2UQ.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Forestry Commission from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Licenses
A driving licence is required due to supporting emergency services access in the forest and take tools and materials out to site to complete maintenance works.
The duties of this post require the applicant to have a full current driving license that enables them to drive in the UK. However, the Forestry Commission is willing to consider any proposals put forward by applicants that would allow them to do the job by any other means.
Working Hours and Pattern
Generally, between the hours 08:00 – 17.00 across a 7 day week, but earlier or late start/finish times possible, according to the roster agreed with the manager.
Applicants who wish to work an alternative pattern are welcome to apply, however your preferred working pattern may not be available, and you should discuss this with the vacancy holder before applying.
Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via FCERecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
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+ Excellent communication skills
+ Excellent team working skills
+ Experience working in a customer facing role
+ Competence with IT such as MS Office
+ Experience in working in an outdoor environment
+ Experience in using a variety of tools and equipment to carry out repairs and maintenance
+ Full UK Driving Licence
Desirable Criteria:
+ Experience of supervising/managing a team, contractors or volunteers
+ A good understanding and experience of relevant health and safety and CDM regulations
+ A proven track record in inspecting and maintaining safe conditions for visitors, and safe working conditions for colleagues including volunteers, with proven awareness of requirements for Health and Safety.
+ Experience of trail maintenance
Other Information:
Successful candidate must be self-motivated and able to work alone and with others to deliver the work programme in an effective and timely manner. They will need to be able to work outside in all weather, they need to be able to speak and approach members of public, and potentially dealing with challenging and confrontational situations from time to time, such as customers not happy with car park charges, or the standards of facility provision.

Forestry England are the country’s largest land manager, caring for the nation’s forests for people, nature, and the economy. The foundation of our organisation is our world-class sustainable management of the nation’s forests. See our plans to ‘Grow the Future,’ Forestry England five-year strategy https://www.forestryengland.uk/growing-the-future.
The Central Forest District has responsibility for the management of some 30,000ha of the Nation’s Forests within a triangle formed by Liverpool, Hull, and Milton Keynes. This gives rise to a large diversity of users, customers, neighbours, and pressures, all of which are interacting on a varied backdrop of land uses.
The district has a large resident population and manages 6 significant visitor centres as well as three Community Woodland areas and a high number of other accessible woodlands. We have hundreds of volunteers helping across the district contributing over 50,000 hours of volunteer time each year.
The post will be based at Cannock Chase Forest Centre, within the county of Staffordshire, located north of Birmingham. The forest centre sees approximately 400,000 visitors per year undertaking numerous outdoor activities. The site visitor facilities include car parks, toilets, Grounds cafe, GoApe, Cannock Chase Cycle Centre, play areas, waymarked walking, horse riding, running and cycling trails and several Public Rights of Way.

Alongside your salary of £27,941, Forestry Commission contributes £7,544 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Learning and development tailored to your role
+ An environment with flexible working options
+ A culture encouraging inclusion and diversity
+ A Civil Service pension with an average employer contribution of 27%
+ A range of family friendly benefits