Team Secretary / Administrator - Older People's Psychology

An exciting opportunity has arisen for a motivated and enthusiastic individual to work as Team Secretary/Administrator within our Older Adult Psychology service, who provide high quality specialist psychology services to older adults with mental health and dementia difficulties.

You will be based at our Benet Building, Belmont, Hereford, working alongside the small team of Older Adult Psychologists and Senior Administrator. The majority of your role will be to provide the wide range of administrative support needed by the psychology team, including liaising with patients and carers to arrange appointments, so a supportive, friendly attitude and a flexible approach towards work is an essential for this role.

Join our team; we pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long term career as well as flexibility, continual professional development as well as a wide range of wellbeing and support. If you would like to discuss informally if this is the right role for you, get in touch with Recruiting Manager which can be found on the top right-hand side of the advert., As part of our team your main duty will be to provide an efficient administration service to Older Adult Psychology service. You will undertake general office duties such as typing, filing, data uploading, record keeping, scanning/photocopying, making appointments, minute taking and incoming /outgoing mail. You will be dealing with both face to face and telephone enquiries from patients and internal/external agencies and will be required to accurately record information on patients medical records whilst maintaining confidentiality. Audio typing may occasionally be required as part of the role. You will be involved in the Trusts appraisal process and in supervising and supporting a small number of staff.

We are community hospitals, neighbourhood teams and community health services across Worcestershire and the provider of Mental Health and Learning Disability services across both Herefordshire and Worcestershire. We work in partnership with other organisations to keep our community well at home for as long as possible.

We provide services for people of all ages, across a range of settings, experiencing both physical and/or mental health conditions.

We have an open and supportive culture, recognised by the CQC and other external regulators. We want you to thrive, offering you every opportunity to develop. We will support you; help you fulfil your ambitions with a varied and flexible training programme; and empower you to make positive changes within your team or service. We endeavour to offer an attractive work-life balance, with flexibility in our approach to help you get the most out of your career.

We provide our staff with direct access to a wealth of resources to support their wellbeing, from our Staff Mental Health and Wellbeing Hub, to wellbeing festivals or access to free online exercise classes.

At the core of our values, we are committed to equality, diversity, inclusion and human rights. We take every opportunity to strengthen our approach to equality and diversity in delivering best patient care and the employment of our staff.