Statutory Penalty Investigations Officer

Following the successful launch of various projects including Birmingham's Clean Air Zone, we are seeking a high calibre individual to join our team.

You will demonstrate practical experience working within a busy customer environment working to strict deadlines whilst maintaining accuracy and attention to detail; ability to investigate and assess individual circumstances in line with the statutory procedure associated with the Transport Act 2000 and Traffic Management Act 2004; excellent verbal and written communication skills to produce detailed replies to correspondence to a high level; update information on computer systems to accurately summarise the advice and actions taken; be able to maintain confidentiality; and also to work well as part of a team with the ability to be flexible to meet deadlines.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence.

There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.


• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.


• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.


• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.


• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.


We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making.

We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

We offer an attractive salary with a minimum of 30 days holiday allowance per year, the opportunity to join a market leading pension scheme and enjoy an impressive package of other health and wellbeing benefits including our flexible working policy., In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.