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Senior Customer Success Manager, Ads - UK

Wunderkind

Senior Customer Success Manager, Ads - UK

Salary Not Specified

Wunderkind, City of Westminster

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 19 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: becce64a34744c2bae3ddb5e775b724c

Full Job Description

  • Manage and grow a roster of key agency relationships

  • Work closely with Sales to expand revenue streams for existing accounts

  • Become an expert on the use and best practices of Wunderkind

  • Offer clients insight on how to launch and improve campaigns across Wunderkind inventory

  • Provide ongoing management to clients as new features and inventory are added to our repertoire

  • Work with Product Management to help define and innovate features of the platform

  • Help develop operationalize best practices by creating training materials, sales materials and customer facing guides, Unwavering commitment to culture, community, office events, and DEI initiatives

  • Fully stocked snacks, beverages, and weekly catered lunch

  • Exceptional management training programs and internal opportunities for 1:1 coaching


    • BOUNCE BACK:
  • Company support and flexibility through all professional, personal, political, and world news and development

  • Generous work life balance with 20 days PTO, 1 floating holiday, 14 National Holiday closures, Summer Fridays, 2 weeks of Newly-Wed PTO, Maternity & Paternity leave offerings

    BA/BS degree plus experience related to digital media or digital advertising

  • 3+ years of online advertising experience required; 1+ years of client-facing experience

  • Expertise in working with programmatic ad inventory, DSPs, ad exchanges, ad servers, and other optimization platforms is a plus

  • Experience managing CPA, CPC, and CPM marketing campaigns

  • Outstanding troubleshooting, analytical, and problem-solving abilities coupled with superb communication skills to relay your solutions

  • Detail-oriented with the ability to project manage, set priorities and meet deadlines when managing multiple client relationships

  • Motivated, tenacious, and resourceful

  • Persuasive and compelling - able to communicate on behalf of Wunderkind in formal and informal settings

  • Comfortable in a high-growth environment where roles and responsibilities may shift

  • Entrepreneurial spirit with a passion for the marketing technology space and a healthy dose of humility

    Here at Wunderkind, we have an innovative and truly differentiated enterprise product that fundamentally changes how publishers monetize their websites and you can play a key part in leading that shift.


    • You will learn more in two weeks here than you would elsewhere in two years. You will be given tremendous responsibility early on, immediately start to build a network of relationships from leading agencies, and have the chance to directly contribute to the explosive growth of Wunderkind as a key player in the market.,
  • Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale

  • Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that's not otherwise possible


    • COME HUNGRY:
  • Driving $1.2 billion dollars annually in revenue for top eComm brands including Hugo Boss, Cole Hann, Fender, Rag & Bone, Gucci and more

  • Incredible growth and promotion opportunities for top performing employees whether it be a leadership track or building out your own unique specialities