Receptionist

As Receptionist you will be the first point of contact for our customers, patients and hospitals.,

• To open post and distribute to relevant departments/persons on a daily basis.


• Logging any results received in the post onto the in-house database.


• Downloading and processing results received electronically on a daily basis ensuring accuracy of data.


• Collecting and franking outbound post from all departments in time for organised collection by Royal Mail on a daily basis.


• Answering and handling all inbound calls to the switchboard within 3 rings.


• Monitoring the generic company Outlook mailbox and forwarding emails to the relevant persons at regular intervals throughout the day.


• Prioritise workload according to the needs of the business.


• Dealing with any visitors to the office and ensuring they are signed in/out.


• Monitoring and ordering of office stationary and supplies.


• Ensure data protection regulations are followed and report any data breaches in accordance with the company Data Breach Process


• To undertake additional or other duties as necessary to meet the needs of the business


Experience is desirable, full training will be given on all aspects of the role.


• Ability to multi-task and manage own workload in a fast-paced environment


• First class communication skills, both written and verbal


• Be driven by customer service and going the extra mile to deliver exemplary service


• Ability to work under pressure and to deadlines


• Commitment to maintain accuracy and attention to detail, ensuring work is of the highest quality


• Highly motivated with a desire to make a difference


• Strong organisational & administration skills


• Ability to work under your own initiative


• Educated to GCSE & above level or equivalent


Desirable Skills

• Basic understanding of clinical/medical terminology


• Basic understanding of data protection principles/regulations
  
  UKS Health group are the leading treatment provider to the legal industry, working with customers such as insurance companies, solicitors, and medical agencies.
  
  We offer a starting salary of £21,500.00, company pension scheme, 20 days holiday + bank holidays (holiday entitlement increases based on length of service). Modern office environment with free parking and good transport links, based in Sale, Manchester.


Please note this role is office based. Hours are 9.00am - 4.30pm, 35 hours per week.