Project Coordinator (Digital Inclusion)

To successfully develop, manage and deliver the Digital Champion Programme to older people in the community by working with the wider local Age UK Birmingham team and trained Digital Champions.

The Digital Champion Programme supports older people to learn digital skills, raises awareness of the benefits of being online, and provides technology to those without access.

Principal Duties:

· Coordinate the overall delivery of the Digital Champion Programme to meet agreed deadlines and project goals.

· Ensure all project reporting to Age UK, including monthly activity and financial reports, is accurate and on time.

· Effectively support the team (paid and volunteer staff) to deliver a quality and impactful service.

· Coordinate/support recruitment, management and retention of the necessary volunteer resource to support delivery of the service.

· Match volunteer Digital Champions with older people effectively based on assessment on both volunteer and older person's needs, preferences and interests.

· Scheduling Digital Champion Programme support and managing the support provision calendar.

· Establish and maintain successful referral routes for older people into the service, internally and externally.

· Identify and cultivate opportunities within the community to market and promote the service and its benefits, including organising and attending activities and events.

· Oversee the coordination of the Digital Skills Sessions, including booking venues, organising travel and reimbursing expenses where necessary.

· Oversee the management of the Technology Loan and Donation Schemes, ensuring procedures are adhered to and technology provision is appropriately managed.

· Represent the service and Age UK Birmingham at external meetings as required.

Other duties

· To work to achieve the objectives of the organisations' Equality and Diversity Policies.

· To undertake any training required for the role and by the organisation.

· To participate in the supervision and appraisal systems adopted by the organisation.

· Adhere to the Health & Safety, information assurance, safeguarding policies and all other policies relevant to service delivery.

· To undertake any other duties commensurate to the post not specifically mentioned in this job description.