People Services Analyst
MITCHELLS & BUTLERS PLC
People Services Analyst
Salary Not Specified
MITCHELLS & BUTLERS PLC, Birmingham
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 2 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: ba540911e18c4bcb9729f572d3b5a80b
Full Job Description
- Offering expert and timely support to our advisors and Team Leads in the first line support teams.
- Leading change projects based on finding relating to our systems and query data.
- Improving our digital offer on Connect, ServiceNow and knowledge bases.
- Supporting our business through affective coaching and problem solving using high support, high challenge techniques.
- Delivering cross function projects at pace as a lead. Delivering expert advice and recommendation based on Accommodation data.
Ability to work independently and lead projects keeping key stakeholder engaged and motivated.- Experience in a HR, Payroll and Business Operations environment.
- A robust working knowledge of Microsoft 365
- A passion for delivering a great service
- To be highly motivated and organised, with the ability to pro-actively problem solve
- Proven experience working well in a collaborative environment
- Ability to present findings in both a verbal and report format.
- Strong communication skills
- Experience of using SAP HR and Payroll
- Knowledge of HR processes
- Working knowledge of ServiceNow
- A CIPD/CIPP Qualification or equivalent
Are you a curious, hard-working and reliable 'people person' with a passion for problem solving? With over 1,600 sites we're the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn't know we owned. If you're as passionate about making a difference within hospitality as we are, we want to hear from you! - Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we've got you covered. What's more, you can also choose FIVE of your nearest and dearest and sign them up to 20% family and friend's discount.
- Never a dull moment - fun, laughs and lifelong friends!
The following is desirable but not essential:
We have a 12-month FTC Maternity cover opportunity within our award-winning People Services Team, embedded in our first line support teams, offering expert advice and recommendations. Working in our Birmingham city centre head office, this is a perfect opportunity for the successful candidate to demonstrate they can make an impact and affect change in the way we support our business. This role is a interesting mix of maintaining and developing our support services as well as using data to provide insights and recommendations for continuous improvement.
This role is based out of our Birmingham City Centre Head office., What makes Mitchells & Butlers a great place to work?
To us, a career isn't just about 'clocking in'. We really care about our colleagues, and we're an employer that keeps a promise. In fact, as one of the largest employers in the country, with over 44,000 people working for us, we have the responsibility of valuing every contribution from a diverse workforce that are representative of our guests, and who make us stronger.
You'll be well rewarded…
On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.