Onboarding Coordinator

As an Onboarding Coordinator, you will be responsible for the full process required to convert perspective patients into current ones in line with internal and external regulations. You will combine Patient Care Records received via post or Zendask, information from an initial triage, and details from our portal to create a full patient profile for each individual we provide a service to.

Duties will include, but not be limited to:

• Answering patient queries via telephone and email


• Chasing further information required from both patients and medical professionals


• Scheduling patient appointments and handling payment for these


• Maintaining patients' electronic health records
  
  Ideally, you will have experience of handling sensitive, confidential information in a professional manner. It is essential you have:


• A professional written and verbal communication style


• Strong accuracy and organisational skills


• A personable, adaptable manner


• A high level of IT proficiency (MS Outlook, Excel, PPTX, Word)


• The ability retain close attention to detail and an even work flow in all situations Minimum grade C GCSE in English & Maths or equivalent


• 
  
  Curaleaf Inc, a publicly listed business and the world's largest cannabis company, generating annual revenues of in excess of USD 1.2bn and with a market cap of USD 6 bn. At Curaleaf, we have spent the last decade driving the cannabis health movement and providing people across America with quality product they can rely on. Now we've gone International, joining forces with European leaders in the development and production of medical cannabis and a unique, vertically integrated model.


Curaleaf International is the International operating arm of Curaleaf Inc. The company is currently selling within the Medical market in the UK, Germany, Italy, Switzerland, the Nordics, Poland, and Israel. In addition, it is working towards launching directly into the Adult Use market that is in the process of legalising in Germany.

Our Vision: To enhance lives by cultivating, sharing, and celebrating the power of the plant.


• Competitive salary


• Excellent holiday allowance


• Private medical insurance


• On-site parking


• Life insurance