Natures Menu Supervisor

Management of the Natures Menu Team, ensuring that it is operating in an efficient and effective manner. Ensuring the team maintains the level of service required by Oakland partners, working towards departmental KPI's whilst adhering to company policies and procedures.

Key Tasks / Responsibilities:

• To lead, motivate and manage the performance of the Warehouse Team to surpass the team KPI's using the management information, processes & policies to achieve them.


• Problem solving and assist management in providing resolutions.


• Oversee customer packing ensuring the correct procedures are followed.


• Ensure correct dress code (PPE) is worn at all times.


• To deliver a service level in excess of 99.5%


• To ensure that equipment, including MHE are signed in and out according to the agreed process.


• Complete a Daily handover and send to your Manager


• Complete Absent contact Logs, Return to works and Documented Conversations.


• Be responsible for conducting daily / weekly team briefings to all teams.


• Support a culture of continuous improvement.


• Support a culture of Ensure the Warehouse is "audit ready" at all times.


• Ensure standards of a product safety culture and legalities are communicated, understood add followed in the operation by all teams.


• To identify and implement process improvements to drive efficiency and service.


• Ensure that the operation and operational teams are fully compliant with customer requirements and accreditation, for example, BRCGS


• Responsible for understanding, communicating and driving the department key performance indicators, including sales losses, labour cost and agency usage and acting on any overspends.


Generic Responsibilities:

• To participate fully in the Company's Personal Performance and Development process and to undertake training and development relevant to your job.


• To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.


• Support the team to monitor and control the use of resource in a cost-effective manner.


• Encourage team members to develop and learn, ensuring the team are trained in respective areas to enhance the flexibility of the company.


• Build working relationships with colleagues both within the department and throughout the company.


• To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.


Financial Responsibilities:

N/A
Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post. The post-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Our Vision: A Responsible Family Enterprise That Shares Focus on Delivering Sustainable Growth Through Partnerships, Collaboration & Innovation with an Environmental & Social Conscience., This person specification describes the main requirements of the post holder. As circumstances change, they may be amended to reflect new requirements of the post but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.


• Qualified in HACCP Principles with a good working knowledge of the codex Alimentarius approach.


• Qualified to (or working towards) Advanced level 4 in food safety requirements.


• Trained and experienced in internal and external auditing and factory standards., Numeracy and literacy skills


• Confident user in Microsoft applications including Word and Excel at an intermediate level.


• Previous leadership experience in a similar role


• Ability to delegate


Desirable


• Previous experience using Proteus software., Exceptional communication and interpersonal skills both verbal and written.


• Excellent interpersonal skills