Mental Health Online Support Worker - 'Youth In Mind'

The Mental Health Online Support Worker for 'Youth In Mind' will support the Targeted Team in delivering an effective, structured wellbeing programme to children and young people from across Warrington.

You will be responsible for working on our Youth In Mind Online Mental Health programme, offering 1:1 and group wellbeing sessions to young people requiring a high level of support as part of a drop-in and referral service.

You will be required to triage young people's needs in order to signpost them to an appropriate service, either internally within the Youth Zone or to an external provider.

You will be responsible for the management of a cohort of young people and their volunteer mentors. You will match young people with appropriate mentors and manage the mentoring relationship they share.

This role involves working in an innovative and creative way in order to engage young people and proactively support their development both online and throughout mentoring process to achieve positive outcomes outlined by the ECM framework.

Young people will be referred to the Youth In Mind Online Mental Health programme from a number of external agencies. This post requires a multi-agency approach involving consistent, regular communication with all professionals involved with the young person in order to meet their needs and improve their outcomes effectively.

Meeting targets as outlined by funders, contracts and the Mental Health Lead is a significant element of this role to ensure the quality of support young people and their mentors receive to achieve outcomes.

This post involves a commitment to the completion of all relevant paperwork, reports and recording processes ensuring they are both accurate and timely.