Library Assistant

An exciting opportunity has arisen to appoint a Saturday assistant at Hucclecote library one of the busiest libraries in Gloucester. We are looking for a dynamic, positive and committed individual who will play a vital role in the operations of the library on a Saturday.

Library Assistants are the public face of the Library Service, you are responsible for ensuring that our users have access to all the services that the libraries provide and delivering activities and events such as Baby Bounce and Rhyme. You'll need to master the library ICT systems and be able to offer basic advice on the use of computers and tablets to those who require it.

The successful applicant should have and be able to demonstrate in their personal statement:

• Excellent and proven customer service experience.


• Be a team player with strong communication and organisational skills


• Have experience of working with or organising events for children


• Strong ICT skills


• A knowledge of the services libraries offer and the role libraries play in the community, It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
  
  25.5 days annual leave rising to 30.5 days after 5 years continuous service


• An option to purchase up to 5 days of additional leave per year (dependant on business need)


• Supportive and positive working environment with regular, robust supervision


• Access to our Employee Assistance service that provides free, confidential counselling and advice for employees available 24 hours a day online and by telephone


• An in-house Occupational Health service


• Employee discount scheme


• Cycle to work scheme


• Links to employee networks such as Prism (LGBT+) Network and the Young Employees Network