Lead Worker - City Mobile Intervention Support Team

Thames Reach's Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support., Assess the support needs of new clients in a person-centred manner, using a standardised process.
- Risk assess clients dynamically and participate in risk mitigations and safeguarding work.
- Work alongside various partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings and case conferences.
- Build relationships with external service providers, to improve the diversity of support offered to clients, including those with no recourse to public funds.
- Work with clients who present with a variety of support needs, including people who are fleeing domestic violence and require support and signposting to specialist services whist working across a variety of databases to accurately record your work.

Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
- The knowledge and understanding of relevant support strategies to manage a caseload of 15-20 clients.
- Strong time management and prioritisation skills, and the ability to deploy these independently.
- The ability to deeply listen to our clients and put them in control of their own recovery.
- Have a creative approach to resettlement work, and be able to work imaginatively with clients to build independence.
- The desire to work in a busy team, and collaborate with colleagues to achieve quick but sustainable outcomes for our clients., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.

Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career., We are listed in the top 100 UK Best Workplaces 2024 in the UK. As part of a commitment to our employees we offer:

- Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata).
- Pension - we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance - four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.