home group Flexible Bank Housing Concierge

Bank or Casual Housing Concierge
Cornwall - Bodmin / Liskeard / Bude / Launceston
Casual / Flexible Work, hours to suit you
Pay £12 per hour, and access to our great benefits platform
Home, a place where you belong
Have you been looking to earn some extra cash, while keeping to your current commitments?
Now you can, and what's more, you'll be making a difference. This is an exciting time to join Home Group, one of the UK's Largest Housing providers, and be part of our brilliant flexible bank. You'll support our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work. If you want a quiet and calm (night) security job, then this is not the job for you!
Typical shift as a bank Housing Concierge
There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.
The first line of support for our customers when our wider team or their own support network aren't around to help!
You'll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
Thinking on your feet and manage a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.
Customer group Mental health.
Finally, if there is time, you'll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!
· Rest assured that wherever you will be working, we will support you all the way!
Fancy going home each day, knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Places to Work in the UK.
You bring
Calm under pressure with great communication skills
You get a kick out of supporting the most vulnerable in society (maybe you've worked in public service, or the military). You know what's required to look after the public and our customers too.
You're sociable and interested in people and their stories and like getting to know people. You use your people insights and keen eye for detail to spot changes in behaviour.
You recognise when things are about to go wrong and are confident intervening in a sensitive way.
A team player with the confidence to work alone. Don't worry you'll have the full back up of our wider team including our out of hours emergency support team.
To get from A to B, you'll need a vehicle insured for business purposes.
If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you.
Our team
You'll join our wider services in Cornwall, and the great thing is you can pick up shifts in any of the services that need it! Currently we have hours available in our Mental Health and complex needs services with our managers Sam and Sasha. Our team are all super passionate about what we do!
Job details
Flexible working hours
We're looking for you to work across Cornwall which include our services in Bodmin / Liskeard / Bude / Launceston.
Able to use technology for completing mandatory learning / keeping in touch with colleagues.
To get from A to B, you'll need a vehicle insured for business purposes.
You'll need an Enhanced DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!
What's in it for you?

We're a living wage employer. That means you're paid a fair hourly rate for every hour that you work. On top of this, you'll also receive holiday pay.
This is a job with weekly pay, and you'll be paid one week in arrears from when you worked.
After you have been paid for your first shift, you'll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us.
You'll get access to our excellent learning portal to develop your skills further!
We're sure you'll enjoy working for us, so if you want to stick around, you're able to apply for all Home Group Job Opportunities (even the internal only ones!)
Colleagues really matter to us, that's why we are in the top 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
Find out more