Head of Repairs and Maintenance

Pride in Our Purpose: Be part of a team where your work is valued, purposeful, and contributes to our legacy of progress.

• Empowering Work Environment: Thrive in a culture that inspires you to be your best.


• Recognised Employer Excellence: With a Glassdoor rating of 4.2, our commitment to our employees is clear.


• Teamwork and Trust: Our staff survey results speak volumes about the supportive and collaborative environment we cultivate.


Your Role as HEAD OF REPAIRS & MAINTENANCE

In this pivotal year, as a HEAD OF REPAIRS & MAINTENANCE you will play a vital role in ensuring our tenants feel supported and valued in their living spaces. Your dedication to exceptional customer service will be paramount as you address inquiries, resolve concerns, and provide assistance to enhance their experience with us. Join us in our mission to cultivate thriving communities where every resident feels truly at home.

What You Will Bring:


• Extensive leadership experience in a repairs and maintenance environment covering both a direct labour organisation and external contracting environment.


• Experience of managing large budget workstreams, ensuring works are delivered on time and to budget, and ensuring accurate performance reporting.



• Experience of delivering customer centred services shaped by tenant and other stakeholder feedback.



• Experiencing of developing strong working relationships with other operational leaders to help shape the delivery of a property services function.



• Leadership experience to promote the Group's objectives as set out in the strategic plan ensuring that corporate goals and objectives are communicated to colleagues and monitored via operational plans.
  
  For three decades, Progress Housing Group has been more than a housing provider; we've been a catalyst for positive change. As we celebrate our 30th anniversary, we reflect on the countless lives we've impacted-providing safe homes and supporting independence. We're proud of our journey, standing by our communities through every season of life.


Our dedicated team of 900 colleagues is the heartbeat of our service, delivering high-quality homes and related services that make a real difference to tens of thousands of people. Together, we are committed to making a positive difference every day., Progress Housing Group is an equal opportunity employer. We are committed to diversity and inclusion, welcoming applicants from all backgrounds to join our team.

Please note on the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.


• A competitive salary of £77,595 in recognition of your skill and dedication.


• A PERMANENT contract with 35 hours hours to provide stability and security.


• A role within an established organization celebrating 30 years of community building.