Executive assistant and business manager

Department for Levelling Up, Housing and Communities

Executive assistant and business manager

£32178

Department for Levelling Up, Housing and Communities, Wolverhampton

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f74d75a6aebd4e809f9370e205faa4b0

Full Job Description

You will be part of the Business Management and Finance team, offering support across the Levelling Up Major programmes directorate and Wider Levelling Up Group a strategically important part of DLUHC with almost 600 colleagues. As an Executive Assistant, you will provide comprehensive support to our Jobshare directors.The post provides an excellent opportunity to build on existing skills, develop new ones, and gain exposure to a wide range of new and up-and-coming policy areas. In addition, you will be part of the Corporate Business Management team and support on key initiatives to keep the directorate running smoothly and ensure it is a great place to work for everyone. Across both parts of the role the successful applicant will be required to build strong relationships, work at pace, produce high quality materials and maintain accurate records., Provide outstanding and smooth diary management and meeting arrangements; anticipating and identifying potential problems arising in the diary, especially when there are competing priorities and diary changes at very short notice. Taking the initiative to act to resolve or minimise disruption. Act as a first point of contact, managing calls, meeting and greeting visitors, providing a responsive service to colleagues and stakeholders. Monitoring the directors inboxes, taking initiative to flag up matters for urgent attention and taking responsibility to redirect business and spotting and addressing issues that arise. Support the directors in the effective and efficient running of the directorate branches, including their business management responsibilities. Support Group wide initiatives on People and Capability to ensure the directorate and Group remain great places to work Lead on well-being and staff engagement activities, Our application system is designed to remove as much bias as possible from the recruitment system - this means that a hiring manager does not know your name, your details, see your whole application in one go (or have your CV at review stage unless stated otherwise).

At application stage you will be asked to upload a CV document. Unless stated otherwise in the advert, your CV will not form part of the assessment but will be used for information purposes and only shared with the panel at interview stage.

Your answers are randomised and chunked up. This means that each assessor views sets of responses to questions for example all candidates' responses to 'Seeing the Big Picture' rather than seeing a candidate's full application. The science behind this is that recruitment can be subject to ordering and fatigue effects and we want to reduce this as much as possible.

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.

When writing your application, remember:

  • The assessor won't be reading your answers sequentially.

  • Do not assume that the same assessors will have read all of your answers.

  • If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on!)


  • At sift, we will be assessing

    Behaviour 1 - Managing A Quality Service

    Behaviour 2 - Delivering at Pace

    Experience (lead sift) - Please outline how you meet the essential criteria for this role

    There is a 250 word limit per question.

    In the event that we receive a large number of applications, we may conduct an initial sift using the lead behaviour listed in the advert. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

    The interview will be of a blended nature consisting of the following success profiles elements:

    Behaviour - Delivering at Pace, Managing A Quality Service, Working Together, Communicating and Influencing, There may be opportunities for candidates to work flexibly depending on the business needs. This will be discussed with the vacancy manager on a case-by-case basis if you are successful for the role.
  • Please note: The Darlington Economic Campus (DEC) is a pioneering new cross-government hub which will bring together people across departments and public organisations to play an active role in the most important economic issues of the day. The work of the Campus will make a real difference to people both across the UK and internationally. There will be substantial career opportunities and exciting prospects - a career at the Campus means you will be working at the heart of Government, with access to the benefits and fantastic opportunities offered by the civil service., UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

    Proven experience of diary management and arranging meetings / preparing papers.

  • A strong communicator, able to communicate messages clearly to a range of audiences at all levels - both verbally and in writing.

  • You will need to be highly organised and have strong attention to detail.

  • You will need to be resilient, able to prioritise, and make effective decisions, remaining calm under pressure in a fast-pace, reactive environment.

  • Appreciate the importance of delivering a good service. Recognise when this is at risk and take action to address the situation.

  • Experience of working on cross-cutting activities with a variety of stakeholders, Any move to DLUHC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk, Successful candidates must undergo a criminal record check.

  • People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    £32,178
    The salary for this role is £32,178 (National). For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.
    A Civil Service Pension with an average employer contribution of 27%, Alongside your salary of £32,178, Department for Levelling Up, Housing and Communities contributes £8,688 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role

  • An environment with flexible working options

  • A culture encouraging inclusion and diversity

  • A Civil Service pension with an average employer contribution of 27%


  • Things you need to know, Behaviours: Delivering at Pace, Managing A Quality Service, Working Together, Communicating and Influencing

    Experience: Yes

    We do not consider direct CV applications to our Recruitment mailbox - you must apply for this role via the application link on Civil Service Jobs

    Please note that near miss offers may be made at the lower grade to candidates who do not meet the grade criteria for this campaign.

    HEO salary
  • The salary for this role is £32,178 (National).

  • For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. If you apply for a role that requires a transfer of location, for example if you are transferring from London to a National location, your salary will be adjusted in accordance with our policy on transfer between HQ pay ranges.