Community Case Worker

Are you passionate about supporting people who are experiencing mental health issues to improve their quality of life?, Working within the community, as part of a wider team led by Oxford City Council, you will support people who are experiencing mental health challenges to address their housing issues to avoid homelessness and readmission to hospital.

Providing assertive outreach support, you will support people to increase their confidence, develop routines, build skills and plan for their future. This may include accessing support for accommodation, debt, physical and mental health treatments, substance misuse, engaging in activities, building networks, and maintaining contact with friends and family.

You have professional experience of working with people who have experienced mental health issues, or mental health crisis. You should have knowledge of mental health conditions and the impact these can have on daily life.

Your experience should also include supporting people to resettle into their homes, including managing utilities and rent accounts, ensuring people have furniture, accessing benefits, linking in with community networks and statutory services.

Your ability to build effective working relationships with a diverse range of people, and your excellent active listening skills enable you to have a strong understanding of the different needs of people who may be suffering from a variety of conditions. You have a strong resilience to not give up and can work creatively to find solutions.

Due to the nature of the role, you will need a current driver's licence and access to a vehicle.,

• Do you have experience of working with people who are experiencing or have experienced mental health issues, or in mental health crisis? (if this is not clear on your CV please tell us more).


• Do you have knowledge of mental health conditions or diagnosis and the impact that these can have on daily life?


• Do you have experience in signposting, providing information and practical support to people?


• Do you have experience of supporting people to resettle into their homes?


• Do you have an understanding of the housing and welfare benefits system?


Licence/Certification:

• drivers licence and access to a vehicle (required)
  
  At Connection Support, our team of 200 staff members and 150 volunteers work alongside people to overcome life's challenges, with the goals of solving homelessness and achieving independence., We have been named as one of the top 10 charities to work for in the UK by Best Companies. Connection Support are committed to supporting everyone in our society to become safely and sustainably housed, and to live as independently as possible, so you will be joining an organisation that makes a difference to its communities and will also support your development, offer extensive training, and truly value your dedication and commitment.


We are committed to being a proactively inclusive organisation and ensuring good EDEI practice is embedded in the workplace culture, and that everyone who interacts with Connection Support is valued, treated with respect, and has a positive experience.

Should you need additional support with your application or require adjustments to any part of our recruitment process please don't hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.

This post is permanent, working 37.5 hours per week, Monday - Friday.

Salary £26,649 - £30,396 per annum, dependent on experience.

The closing date is Monday 6th May. Interviews dates to be confirmed., We also offer 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, the ability to sell a week's annual leave, eco travel incentives, childcare discounts, retail discounts and much more.

Job Types: Full-time, Permanent

Pay: £26,649.00-£30,396.00 per year

Benefits:

• Additional leave


• Bereavement leave


• Casual dress


• Company events


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Health & wellbeing programme


• Sick pay


Schedule:

• Monday to Friday