Business Support Manager - Clinical Operations Office

Great healthcare requires great people. That's why we are doing everything we can to recruit committed, skilled people - and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application., The role of the BSM is required to work extremely closely alongside the Executive's directorate and support on a range of duties. The role will be responsible for planning, supporting and facilitating progress of defined programmes of work on behalf of the Deputy Chief Operating Officer with a particular focus on A&E Operations and Specialist Operations. It is essential the BSM has complete knowledge and understanding of the senior teams workload and the complexities of the different areas of responsibility, so as to be able to advise, prepare and manage projects on behalf of the Deputy Chief Operating Officer, their managers and their office., To provide high level expertise in administrative and office management to support the Deputy Chief Operating Officer in a way that is responsive to his needs and contributes to the effectiveness of his role.
To work closely with the team in the planning and delivery of work.
To ensure that appropriate support is provided to the Deputy Chief Operating Officer

Working for our organisation
EEAST is a busy organisation under close scrutiny from regulators. The organisation is on a cultural journey and is also working hard to improve performance, the successful candidate will need to embrace and support the work of the Executive team to progress these important areas. It is an exciting time to join the service on an improvement journey., Respond to or making independent decisions to re-direct designated emails that come in through the Deputy Chief Operating Officer's account.
To act in a "minder" role providing support to ensure readiness for meetings in impending events.
To service Deputy Chief Operating Officer meetings and sub groups as appropriate and be accountable for ensuring that all designated meetings and groups are organised and administered in a professional and timely manner.
Formulating, as applicable the agendas and organising the supporting reports and papers
To support decision making by undertaking desktop and other research providing preliminary advice/briefings/presentation/written reports for the Deputy Chief Operating Officer.
Produce reports and statistics as required, producing documents from a variety of sources and presenting the information in various formats.
Provide an input to the production of Executive documents including assistance with layout and presentation.
To assist in the drafting of operational and policy papers and to carry out detailed analyses and help assess complex situations on behalf of the Deputy Chief Operating Officer.
Participate in coordinating or leading special projects that facilitate the smooth functioning of the Deputy Chief Operating Officer office or which supports the overall performance and achievement of the Trust.
To develop a strong working network encompassing all internal and external stakeholders.
Maintain manual and computerised records including collating and presenting data; ensure the completion of necessary returns (Payroll etc.) as appropriate.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.