Business Development Coordinator

Bath Mind are a local and independent mental health charity working across Bath & North East Somerset. While we are affiliated to the national Mind charity, we receive no direct funding from the national charity and work independently to develop our own services that suit local needs.

Established in 1998 by a group of people with lived experience of mental illness, we work tirelessly to provide support, information, advice, and activities for individuals in our community. We are in contact with thousands of individuals annually to support them with a greater understanding of their mental health, focusing both on preventing mental ill health and improving mental wellbeing.

Overall Responsibilities

An exciting new role within Bath Mind's Business Development Team for a dynamic, organised and efficient coordinator looking to broaden their skill set and support our Wellbeing in the Workplace Scheme, grant funding applications and income generation work. Good relationship and communication skills are key to this role, as are strong numeracy and literacy skills.

The Business Development Team oversee unrestricted and restricted income generation for the charity as well as press, print and digital communications.

Specific Responsibilities

· Respond to training enquiries and manage the booking process with external clients.

· Manage online bookings for open courses.

· Liaise with Bath Mind trainers to coordinate appropriate and timely training.

· Manage payments and process invoices for training bookings.

· Record and log all training data and information, such as incomes and evaluations.

· Work with the Communications Lead to keep training materials and resources up to date.

· Liaise with the Communications Lead to promote our training offer through the website, social media and other communications.

· Support Interim Head of Business Development to research new development and income generation opportunities for Bath Mind.

· Support Interim Head of Business Development with scoping grant opportunities, gathering information and data and submitting grant funding applications.

· Support Interim Head of Business Development with administration of grant funding and income generation.

· Support with gathering impactful data for the BD team.

· Support the BD team with administrative tasks.

Communication Responsibilities

· To adopt a team approach and be a proactive team member

· To be non-judgemental and empathetic

· To adhere to the policy of confidentiality and sharing of information

· To be non-discriminatory

· To promote positive perceptions of Bath Mind at all times

· To liaise with users of Bath Mind services as required

· To maintain positive working relationships with other employees and volunteers of Bath Mind

· To attend supervision, appraisals and team meetings

· To attend training and relevant courses for professional development

· Excellent communication skills, both written and oral

· Excellent numeracy and literacy

· Confident in building and maintaining good working relationships

· Experienced in use of Excel and Microsoft Office

· 2+ years' experience in an administrative role

· Ability to work unsupervised and using own initiative

· Clear understanding of confidentiality and equal opportunities

· Effective, proactive team member

· Ability to maintain professional boundaries

· Ability to listen and communicate non-judgementally

Desirable Criteria

· Microsoft Excel training

· Customer relationship experience

· Understanding / experience of the charity sector

· Understanding of charity bids and grants

· Flexibility to be able to pick up occasional evening and weekend work

A DBS check and two references are required prior to the appointment of the successful candidate.

25 day's holiday per year + Public and Bank Holidays (pro rata)

Workplace Pension Scheme

Sick pay

Supervision

Employee Assistance Programme

Eligibility for charity discount via Blue Light Card

Our Inclusive Recruitment Commitment

Bath Mind is committed to encouraging Equality, Diversity, Inclusion and Equity (EDIE) throughout our entire workforce. The aim is for our workforce to represent the diverse society we live in, and that our employees, volunteers, and clients feel respected and heard by Bath Mind.

We have active staff and volunteer networks for staff, volunteers, and EDIE allies, and encourage new staff to ask questions and join if they are interested. Bath Mind is growing to fulfil our ongoing commitment in inclusion in the workplace. As an organisation that prioritises the mental health and wellbeing of all, we are determined to create meaningful and lasting equitable change across our charity.