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Area Maintenance Manager

Atlas Hotels

Area Maintenance Manager

£41800

Atlas Hotels, Birmingham

  • Full time
  • Temporary
  • Remote working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: db0eae930d714b6f877deaf8502e1254

Full Job Description

  • Principal contact for maintenance related issues at the designated properties that cannot be solved locally

  • To be available via mobile phone in the event of an emergency.

  • Review of quotes from suppliers and coordination of works through to completion (excluding planned maintenance and capital expenditure works)

  • When on site, act as a subject matter expert for the Maintenance Technician(s)

  • Undertake periodic inspections of c10% guest rooms and advising of findings and actions required

  • Implementation and standardisation of maintenance procedures across the estate

  • Coordination and monitoring delivery of SLA by third party servicing contractors

  • Lead on the recruitment and induction of new Maintenance Technicians.

  • Lead ongoing training of Maintenance Technicians

  • Coordinate temporary cover for any Maintenance Technician vacancies within the region, ensuring properties remain compliant and room inventory is maintained.

  • Coordinate and deliver regular meetings with Maintenance Technicians, both in-person and through virtual meeting platforms.

  • Work closely and in collaboration with the Regional Property Manager for planned maintenance and capital expenditure works.

  • Review and audit of;

    • + Maintenance supply stock management
    + PPM completion.

    Employee:
  • Understand and role model the Atlas values, living our leadership behaviours

  • Drive team performance through engaging communication of our vision, mission and values to employees at all levels

  • Nurture a learning culture, coaching and developing others to success

  • Responsible for talent and succession mapping across their sites, driving appropriate actions

  • Provide effective communication from the centre to hotels and also between hotels of responsibility, ensuring Maintenance Technicians are aware of relevant company information and priorities

  • Use fair and motivational reward and recognition practises, accountable to ensure that motivational incentives are used effectively across sites

  • Leverages 'centres of excellence', acting as a conduit to leverage support from these teams as and when required

  • Challenge behaviour that is not in line with the Atlas values


    • Guest:
  • Ensure all guests receive a great experience

  • Ensure the hotels pass quality evaluations

  • Ensure relevant daily, weekly and monthly checks are being undertaken

  • Maintain awareness of guest feedback and develop plans for success in conjunction with COM, Hotel Operations Manager, Maintenance Technicians

  • Adherence to HI, HIEX and Hilton Brand Standards


    • Investor:
  • Understand and manage hotel P&L's, including cost control in line with personal objectives

  • Nurture effective relationships with the COMs, able to understand, articulate and contribute as necessary to the Repairs & Maintenance costs for their hotels of responsibility in line with their budget.

  • Review Hotels in line with agreed metrics and accountable for improvements where required

  • Understand in detail the P&L/costs for sites responsibility, engaging with HOMs to identify opportunity/risk areas and make plans for success

  • Nurture a culture of best practise and efficiency across hotels, networking with other Housekeeping colleagues and contractors to drive efficiency and high performance

  • Ensure effective stock control & management


    • Compliance:
  • Support the HOMs and Maintenance Technicians in ensuring statutory compliance is maintained and Atlas policies and procedures are being adhered to including;

    • + Fire Register.
    + Health & Safety File.
    + Water Management File.
    + Maintenance Holicare Log Book.
    + Mandatory Training

  • Zero tolerance approach to non-compliance, accountable for ensuring all compliance standards are adhered to across sites of responsibility.

  • Understand and adheres to Brand Standards as prescribed


    • Other:
  • Undertakes project work as required

  • Support and implement best practices for utilities management

  • Accountable to ensure sites are at a high quality standard

    Hotel rooms across our 58 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £15 per night, with 50% off food and drink when staying for leisure

  • Worldwide substantial employee discount at 5,000+ IHG Hotels across the globe

  • Monthly cash rewards through our reward and recognition platform

  • HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family

  • Access to HSF Perkbox which provides deals and discounts from the biggest brands

  • Online GP service, access to free counselling and wellness support with a 24 hour helpline

  • Auto enrolment pension scheme through The Peoples Pension

  • Employee referral programme paying out £500 for every great person you refer to us that passes their probation

  • Employee of the Quarter programmes in every site and a prestigious annual awards ceremony

  • Free car parking when on shift

  • Friends and family hotel discounts

  • Free parking (Subject to hotels with car parking facilities)