2nd Line IT Engineer

Associated Telecom

2nd Line IT Engineer

£32000

Associated Telecom, Dawley Bank, Telford and Wrekin

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 49fddb484e0f422c88ec6300a8ce9681

Full Job Description

  • Full Car Driving License and own vehicle

  • Team Player mentality

  • Flexible

  • Self-Starter / Autonomous

  • Good problem solving skills

  • Customer focussed.

  • Experience of onboarding customers and managing support systems via CRM

  • Knowledge and familiarity with the following systems

  • Windows Server

  • Windows Laptops / PC's

  • Microsoft 365

  • Sharepoint

  • Azure Active Directory User Admin

  • Intune

  • Anti-Virus

  • Backups (Acronis)

  • Ubiquiti Wifi

  • Anti-Virus (BitDefender)

  • Firewalls (Watchguard)

  • VLANS

  • Switches & POE

  • TCP/IP

  • RMM Experience

    Associated Telecom is a provider of Telephony and IT services based in Telford, Shropshire. We are agile, collaborative and our goal is to be the leading provider of innovative, transparent business solutions; delivered by a team of experts dedicated to putting the customer at the heart of everything we do..


  • Our work environment includes:
  • A modern office setting

  • Fruit provided

  • Growth opportunities

  • Wellness programs

  • Relaxed atmosphere

  • Company perks


  • Having recently acquired a small IT company we are looking to rapidly expand and deliver IT Services to our customers whilst providing outstanding customer service.

    As a result we are looking for an enthusiastic IT Technician to work within our small team and become an essential player in our growth journey based from our Telford Offices (some site visits may also be required).

    The IT Services Department support not only our own staffs IT Systems and users with a number of projects that will provide good exposure in modern workplace areas but also customers who rely on us for IT Services and Support.