Wholesale KYC Payments Middle Office - Senior Associate

As a Wholesale KYC Payments Middle Office - Senior Associate in the Wholesale KYC Operations Client Office team, you will act as a single point of contact and subject matter expert (SME) for renewals of our existing customer KYC records for FCB (Foreign Correspondent Banks). You will be aligned to the Wholesale Payments Front Office team and facilitate across all internal teams on KYC execution.,

• Manages own KYC renewals/new business book of work and complete the end to end KYC process


• Partners with the Front Office and on occasion direct with clients as required, to obtain all necessary supporting evidence to fulfil KYC due diligence requirements


• Liaises regularly with the business to conduct workload planning, reviews status of key renewals and prioritize open requests


• Interacts with key stakeholders such as Front Office, Compliance, Quality Control to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups


• Creates quality KYC profiles ensuring accuracy, completeness and validity, incorporating multiple risk factors in compliance with global and local regulatory requirements


• Manages personal workload and priority items and ensure timely escalation of key risks/issues to management


• Stays up to date of any changes to processes and procedures, regulatory change and ensure impacts are communicated to our business partners


• Identifies and executes process improvements, provide guidance and support on key process and technology initiatives to the business
  
  Do you have the ability to quickly build rapport with customers to ensure the KYC aspect of the Clients onboarding experience is exceptional, efficient and world class? Then this role is for you., Strong written and oral communication skills with experience of conflict resolution and risk mitigation


• You will be familiar with working in an analytical environment, able to evaluate complex and lengthy documents to ensure full adherence to regulation requirements, and have a proven experience of producing quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary


• Resilient interpersonal skills, ability to partner with internal stakeholders, influencing and negotiating effectively with business partners and senior managers


• Client focused whist maintaining a strong controls mind-set


• Proactive and flexible approach to personal workload and wider team targets


• Effective at managing time appropriately and organising workload for maximum productivity


• Working knowledge of KYC/Compliance/AML standards


• Sound understanding of the Financial Industry


• Knowledge of Foreign Correspondent Banks


• Knowledge of the Treasury Services Product suite
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.