Website Manager

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Overview
Working with the Global Marketing Team the webmaster has primary responsibility for tnsi.com content, structure, hosting and overall availability of the website.
Responsibilities

• Oversee the day-to-day maintenance, health and functioning of tnsi.com using the WordPress CMS and Pantheon web hosting technologies.


• Work closely with colleagues in the TNS Marketing teams around the world (US, UK, Australia and Brazil) to support a high-quality value-added content creation programme which adheres to consistency of design and strategy. This will include new landing pages, blogs, infographics, video content, events, press releases and more.


• Manage web agency support for new, highly technical deployments and upgrades.


• Create strategies to improve website traffic which align with organizational goals and Marketing campaigns


• Monitor website performance using Google Analytics 4 and other associated tools, and provide regular reports to the head of the Marketing team.


• Diagnose and advise senior management when performance problems arise and provide solutions.


• Implement best practices in web development, including security, accessibility, and usability which aim to improve the website user experience.


• Develop and manage a site outage strategy in conjunction with other teams within the business.


• Stay up to date with the latest web development trends and technologies from an IT, marketing and website development perspective.


• Complete regular checks to ensure hardware and software are functioning correctly.


• Provide advice to colleagues working on other digital platforms, such as customer portals and subsidiary websites.
  
  The successful candidate will display:


• Strong verbal and written communication skills to ensure success across different time zones and cultures.


• Good organization, planning and time management skills, supporting independent working and managing multiple projects simultaneously.


• Project management abilities to aid with the effective conception and deployment of website projects and multi-tasking.


• A positive approach to collaboration with cross-functional teams.


• Exceptional attention to detail and problem-solving skills., 5+ years' experience managing a corporate website and 3+ years' experience working with Google Analytics (Universal Analytics) / GA4.


• Fluent in WordPress, with a working knowledge of related technologies such as HTML, CSS and Java, for example.


• Understand the intricacies of web hosting providers, copyright compliance and user experience best practices.


• Knowledge of SEO objectives and website optimization and evaluation techniques.


• Bachelor's degree in computer science, IT, web development, systems engineering or related field is desired, but significant practical experience will also be considered.
  
  If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.