Veterinary Receptionist

· Weekends are on a 1 in 5 rota (Saturday daytime morning only) paid as overtime.

The successful applicant will be expected to

· Provide a high level of customer service

· Answer the telephones promptly to deal with queries or redirect appropriately

· Register clients, make appointments, process clients on arrival and updating records and clinical data whilst maintaining confidentiality

· Maintain reception & waiting room areas as well as the consultation rooms.

· Stock management, including placing and unpacking orders, stock rotation and correct storage and recording.

· Be able to keep calm under pressure

· Confident to interact with domestic pets and help with basic animal handling

We are looking for a friendly and enthusiastic individual to join the team at our Veterinary Hospital in Warndon Villages Worcester, with occasional shifts at our other practice's. The ideal candidate must have a positive work attitude and good organisational skills, as well as the ability to empathise with our clients and assist them with their needs.

Our practice thrives in an environment of collaboration and teamwork and we are supported by a fantastic group of people with a diverse range of interests and qualifications.

· Modern well-maintained, well equipped practices

· No out of hours or Bank holidays

· Generous CPD budget.

· Mentoring system available to all team members

· Healthshield package

· Life insurance

· Pension

· 6 weeks annual leave including bank holidays (loyalty bonus and buy and sell holiday scheme also available)

Job Types: Full-time, Part-time

Pay: From £11.44 per hour

Expected hours: 35 per week

Benefits:

• Company pension


• Cycle to work scheme


• Employee discount


• Health & wellbeing programme


• Life insurance


• On-site parking


• Private medical insurance


• Sick pay