Treehouse Restaurant Hospitality Team

The Alnwick Garden

Treehouse Restaurant Hospitality Team

Salary Not Specified

The Alnwick Garden, Alnwick, Northumberland

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 13 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d9b623bd9adc4319abe8147d5424e975

Full Job Description

  • Provide food, hospitality, retail or beverage service to customers following prescribed methods of portioning, presentation and combinations and answer questions about the products


  • Provide excellent customer service at every contact point to all customers.


  • Take payment and keep financial records as required


  • Ensure the company's cash handling procedures are followed


  • Restock goods and ensure appropriate displays of merchandise


  • Clean and keep tidy back of house areas, crockery and cutlery


  • Clean and tidy counter, light equipment following the agreed cleaning rota


  • Receive deliveries and check for quality, quantity and ensure it reconciles with the delivery note and store in the correct locations.


  • Report to line manager any feedback, complaints, suggestions, stock needs, breakages, faults or hazards identified during the course of the work


  • Perform daily paper/computer work assigned


  • Keep due diligence records as required


  • Complete opening and closing checks


  • Follows food hygiene and safety procedures in line with the company's health and safety requirements


  • Undertake relevant training as required


  • To undertake any reasonable request by your line manager

    No previous experience required, but 1-2 years' experience in a food services environment desirable


  • Good level of written and spoken English


  • Works well under supervision and follows instructions


  • Self motivated


  • A customer focused attitude


  • Ability to communicate well with customers and colleagues


  • Cooperative and supportive of others


  • Speed and diligence


  • Willingness to learn


  • Commitment & excellent attendance


  • Basic numeracy; ability to calculate and check change, basic addition and subtraction