Talent Development Delivery Lead - Vice President

Join the team that supports career growth and fulfilment of our employees and managers with carefully designed learning experiences.

Within the Talent & Culture Enablement group (HR), the Talent Development (TD) team supports career growth and fulfilment by offering our employees and managers within Global Technology (GT) and Digital & Platform services (D&PS) a suite of carefully designed learning experiences that help build knowledge and develop skills for performance and career and advance our strategy.

We strategize, design and implement programs and events to share technical and professional skills at scale (POWERUP, Develop ME & Grow Your careers) create targeted development programs (TELP, LEAP, DEVUP, GT VP Academy), support social learning communities (IGNITE) and build cultures that empower and invest in our managers (Manager Excellence). All experiences must continue to evolve to ensure they are connected to our talent strategy and include the right content to enable change towards business outcomes & career fulfilment.

As a Talent Development Delivery Lead - Vice President you will join our dynamic and ambitious team and work across the Talent Development team to design, deliver and evolve some of our targeted learning experiences within programs like POWERUP. You will proactively build and manage collaborative relationships with Tech Learning Domain leads to ensure we get the right content to the right people at the right time of the learning journey so that our employees connect, learn and understand how to apply skills learned for maximum impact.,

• Designs and manages in-person learning conferences that have employees, outcomes, targeted learning, community building and value at the center of the experience (using data & domain led direction to shape who is targeted, when and how). This includes a brand new POWERUP BOOST product which takes experiential learning to GT employees in location outside of the main POWERUP schedule


• Manages key partner and stakeholder relationships proactively and effectively to build trust, transparency and enable delivery (including GT, HR & Tech Centre Leadership, Event Management and Communications)


• For targeted learning events, builds and manages a catalogue of services that articulate the support that we provide to Learning domains for their targeted learning needs and use this as part of managing relationships with them


• Works closely with the program Communications Lead to ensure all branding and messaging used within standard artefacts is on point and appropriate


• Drives the proactive mitigation/resolution of key risks and issues that impact event success


• Uses a product mindset to set the strategy for the targeted delivery programs, focusing on outcomes and customer need and use data to evolve iteratively for continuous improvement so the program remains fit for purpose and set up for success
  
  A delivery mindset, excellent project management skills and attention to detail


• Ability to navigate and partner across a large, global firm (e.g. across Line of Businesses (LOBs), regions, functions, levels)


• Exceptional verbal and written communication skills


• Team-oriented, actively participating to foster a positive work environment with peers


• Ability to deliver results accurately, quickly, and efficiently while adapting to shifting priorities


• Ability to solve problems creatively and effectively; can confidently and quickly make decisions


• Strong work ethic, self-starter who is creative with a 'can-do' attitude


• Proficiency in MS Excel, PowerPoint, SharePoint and other Office applications - ability to support the creation of senior level presentations and materials


Preferred qualifications, capabilities, and skills

• Proficiency in other tools: Survey Monkey, GEM, IEMS, MS Teams, basic HTML skills
  
  J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.