SYP - Local Referral Clerk

We are looking for two Local Referral Clerks to join our team which is based at the Sheffield Safeguarding Hub with the Local Authority. The role will provide administrative and call handling support to the Referral Unit and support to officers within District PPU.

As a Local Referral Clerk, you will be responsible for:

• Providing call-handling and administrative support to the PVP Referral Unit


• Maintaining and updating records, systems, and inventories


• Creating and updating records on the South Yorkshire Police Child Protection Database


• Processing and prioritising telephone calls to the Referral Unit


• Research using Police Systems including PNC and PND and other police Internet based systems


• Liaising with internal departments, other Police Forces and Agencies.


• Attending multi agency meetings for the purpose of safeguarding and produce related reports and minutes
  
  Experience of using Microsoft Word packages


• Experience of working with confidential information


• Must be able to type/input accurately. (You will be required to take a keyboard and audio typing test at interview)
  
  We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:


• A highly competitive salary and access to a generous pension scheme


• Generous annual leave allowance


• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave


• Flexible working arrangements including flexi-time and hybrid working


• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust


• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police


• Employee Assistant Programme (accessible 24/7) offering confidential support and advice


• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme


• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)


• Membership to the Sports and Social Club


• Access to a wide range of staff support groups and networks


Eligibility:

Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers, staff, and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.

Smarter ways of Working:

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

There are 3 different categories as part of this which are: Fixed, Field and Hybrid.

This role has been evaluated as a Fixed role.

Fixed: This is a traditional arrangement, applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.

South Yorkshire Police's Key Values:

At South Yorkshire Police we have 3 key values which run through everything we do Fairness, Integrity & Trust, the attached document details the key behaviours we expect all employees to adhere to.