Street Homeless Support Worker

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Housing Management Contract (ForFutures), you'll maintain contact with people who sleep rough across the borough, helping them exit a street lifestyle as quickly and safely as possible.
Why ForHousing?
- Agile working - we are outcome driven, so we empower you to do your best work, in the way that works best for you.
- MyPerks - through our all-in-one employee platform (STAR) you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
- SmarTech - purchase technology or white goods and spread the cost.
- Wellbeing centre, through STAR access - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
- Cycle to work scheme - save up to 40% on bikes and equipment.
- Employee Assistance Programme - access to a 24/7 counselling and support helpline, as well as wellbeing and financial cover.
What you'll be doing:
- Providing street outreach to assist people who sleep rough with accessing accommodation, treatment, primary care, and other relevant services.
- Walks and tours to target locations, to identify, engage with, and support customers.
- Helping to build customer confidence, personal worth, motivation, emotional well-being, and work ethic.
- Collaborating with external agencies for customer referrals.
- Completing and maintaining relevant paperwork in line with data protection.
- Undertaking risk assessments and creating plans with the customer.

Confidence and excellent communications skills.
- Knowledge of safeguarding, and homelessness legislation/practice.
- NVQ in level 2/3 Social Care, or equivalent.