Retail Customer Service Assistant

Communicate with customers in a courteous and efficient manner

- Organise store displays and merchandise

- Utilise upselling techniques to promote products and increase sales

- Manage time effectively to handle multiple tasks simultaneously

- Sell products and services to meet customer needs

- Demonstrate proper phone etiquette when interacting with customers

- Assist multilingual customers with their inquiries

We are seeking a Retail Customer Service Representative to join our team in providing exceptional service to our customers. The ideal candidate will have excellent communication skills, be highly organised, and possess the ability to upsell products while maintaining a professional and friendly attitude., Proficient in English

- Strong organisational skills with attention to detail

- Ability to communicate effectively with customers

- Experience in retail sales or customer service is advantageous

- Excellent time management abilities to prioritise tasks efficiently

Job Types: Full-time, Part-time, Permanent, Zero hours contract, Graduate,

• GCSE or equivalent (preferred), Retail sales: 1 year (preferred)


• customer service: 1 year (preferred)
  
  Company pension


• Employee discount


• Store discount


Schedule:

• Day shift


• Monday to Friday


• Overtime


• Weekend availability


Supplemental pay types:

• Bonus scheme