Prostate Cancer Navigator

This is a new 2 year fixed post with the potential to become permanent within our Urology Cancer Service and aims to improve efficiencies
within the pathways of care for patients diagnosed with prostate cancer.
You will play an essential part in supporting patients who have been diagnosed with prostate cancer by tracking and navigating them following their cancer diagnosis / treatment, and whilst co-ordinating their progress and liaising between clinical, managerial, nursing and A&C staff, escalating any concerns where appropriate.
The post is predominately a non-patient facing role providing direct information and support via email or telephone, and/or signposting to
appropriate services for patients and their families/carers. It will also entail organising and assisting the clinical nursing team to provide the Cancer Nursing Service effectively and efficiently ensuring patients queries and care can be actioned within a timely manner., You will liaise with the Urology Cancer Waiting Times Co-ordinator and Multi-Disciplinary Team (MDT) Co-ordinator and work closely with the Trusts' Specialist Urology Nurses to ensure patients receive timely follow up and clinical review following a prostate cancer diagnosis and treatment.
The post holder will be responsible for maintaining an electronic prostate tracker system, ensuring blood tests are requested within a specific time period, documenting on the appropriate IT systems and escalating to consultants and Clinical Nurse Specialists (CNSs) as appropriate.

Working for our organisation
The Urology Team are located in Belmont Course, Torbay Hospital site but mainly at Paignton Hospital and you will be working alongside a team of clinicians, 5 cancer clinical nurse specialists, MDT Co-ordinators, and administrators. There is also a team of secretaries providing secretarial services to the whole of the urology Team., Contributing with the day-to-day management of the PSA Tracker database within Cancer Services and liaising with various teams as appropriate across the Trust to support the service.
The post holder will be expected to work independently, but under the guidance and supervision of the Urology Clinical Nurse Specialists (CNSs) to ensure all patients on the PSA Tracker are tracked and reviewed with the clinically specified guidelines. Co-ordinating databases and both escalating and chasing any delays where appropriate.
You will provide essential and specific administration support to the team of Urology Specialist Nurses within Cancer Services at Torbay and South Devon Healthcare NHS Foundation Trust and support to the patients accessing this service.
The post is predominately a non-patient facing role providing direct information and support via email or telephone, and/or signposting to appropriate services for patients and their families/carers. It will also entail organising and assisting the clinical nursing team to provide the Cancer Nursing Service effectively and efficiently ensuring patients queries and care can be actioned within a timely manner. Processing queries and referrals, guiding and signposting clinical and patient queries.
Provide general, specific and specialist information to patients and clinical teams regarding urology cancer and cancer services, developing patient information to ensure patients are signposted at all times during their treatment and beyond.
To engage with the community services as appropriate
Assisting with the implementation of new processes and improving efficiencies.
Assisting the Urology Cancer Nursing Team with triaging telephone calls to the CNS helpline, managing emails and patient queries etc. and accurately recording patient information on the Trusts Systems
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.
IMPORTANT INFORMATION
+ We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly
+ Please read the job description and tailor your application to reflect the role
+ Correspondence will be via Trac, text and email. Please check your email and Trac account regularly.
+ Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band
+ If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion
+ It is your responsibility to assist us in the timely receipt of appropriate references
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.