Product Manager

As we continue to grow and maintain our position in leading the way in HR and Technology solutions, we are excited to offer the opportunity to join our team as a Product Manager. This is a hybrid role with a minimum of 2 days per week based at our office in Ellesmere Port.

We're a business that is passionate about employee wellbeing, diversity and inclusion, career progression and maintaining the all-round positive culture that makes AdviserPlus a great place to work.

Our employee benefits include:

• Flexible working and hybrid working opportunities.


• Health cash plan.


• A generous holiday entitlement which increases with service.


• Holiday purchase scheme.


• Company pension.


• Cycle to work scheme.


• Discounted gym membership.


• On-site parking and free refreshments.


• Retail and lifestyle discounts.


The role and responsibilities of the Product Manager:

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of HR professionals and AdviserPlus's overall business objectives. This role also includes:

• Developing a deep understanding of the Employee Relations landscape, including best practices, compliance requirements, and evolving trends. Creating and executing a compelling product roadmap aligned with the company's strategic vision.


• Immersing yourself in the challenges faced by HR teams managing employee relations cases. Understand pain points, workflows, and the ideal outcomes that empower aims to deliver.


• Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower's case management capabilities.


• Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and the resolution of customer issues.


• Translating the product roadmap into a prioritised backlog. Define features, user stories, and acceptance criteria, ensuring alignment with technical feasibility and development timelines.


• Establishing KPIs, monitor product performance, utilise analytics tools, and leverage data to inform product iterations and optimisation.


• Ensuring the proposition is supported by appropriate internal- and external-facing documentation, with timely dissemination of information supporting product change.


• Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals.


• Line management of a small team of Product Owners / Business Analysts.
  
  Minimum of 3 years of proven experience in product management, preferably within the HR software, Employee Relations and / or SaaS industry.


• Ability to think strategically, analyse market trends, and translate insights into a compelling product vision and actionable plans.


• Passionate about understanding the needs of HR professionals and building solutions that deliver exceptional value and user experience in case management.


• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and drive alignment.


• Proficient in utilising data analytics tools to measure product success and inform decision-making.


• Batchelors degree required in a relevant field (business, technology, HR, or related).


Desirable

• Experience with Employee Relations case management software or HRIS systems.


• Understanding of employment law and compliance requirements (would be specific to the country of operation).


• Agile methodologies and project management experience.