Prison Service Manager - HMP Hull and Humber

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity that has arisen for a Service Manager, who has the skills and experience to support the Head of Prisons to lead the delivery and development of Prison recovery focused integrated drug and alcohol service. Managing and leading the Team across HMP Hull and Humber. The Service Manager will work closely with the Head of Prisons, Team Leaders, the lead provider, wider management team, and a multi-disciplinary team of staff.
The Service Manager will contribute to an outcome focused recovery culture, with positive staff engagement and provide a constant stimulus for improving services in a learning environment. They will also ensure high quality Governance within all aspects of the services delivery.
Responsibilities:

About the role:

• To support the Head of Prisons to lead on the continual development of the prison recovery teams, to provide easily accessible, non-judgemental, and confidential services, which support people who access our services in reducing harm, engaging with treatment, and moving towards recovery.


• To manage and coordinate the activities of the service, including management of the staff team, sessional workers, and volunteers, so that the service runs efficiently and effectively, making the best possible use of financial and human resources.


• To provide line management, supervision, and leadership to achieve performance outcomes and quality in line with service level and contractual arrangements.


• To maintain excellent communication and partnerships with the lead provider, prison Governors, statutory and 3rd sector agencies, and other key contacts.


• To ensure that constructive, positive, and supportive relationships are maintained with our partners, both internal and external to Change Grow Live


• To ensure effective performance management through data collection, reporting and analysis across the service.


• You will be expected to work on prison sites, 3 to 4 days a week with hybrid opportunity.


• The role is subject to DBS and Prison vetting.
  
  Considerable experience of working at a management level within drug and alcohol services, prisons and criminal justice with a clear understanding of the need and ability to deliver quality services.


• A demonstrable understanding of performance management frameworks, effective governance, and quality management.


• Experience of managing project development and leading a service operation


• Possess, or be willing to work towards a recognised qualification in management & leadership.


• Understanding CQC Standards and KLOEs.


• Communicate confidently and effectively, verbally and in writing.
  
  Change Grow Live are a charity dedicated to the belief that we can make a difference to People who access our services, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
  
  25 days holiday (+ bank holidays) rising by 1 day for each years' service for the first 5 years.


• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme


• Contributory pension scheme


• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.


• A friendly and supportive team


• Training, career development & progression opportunities


• Refer a Friend Scheme.