Packing Team Leader

The person holding this position will report to Operations Shift Leader, and be a member of the Hengoed Manufacturing team.

The core responsibility of the Packing Team Leader is to ensure the safe and efficient packing of bulk products to defined specifications and quality standards within agreed schedules whilst ensuring compliance with all relevant legal requirements and guidelines through the effective control of packing teams. Shift pattern applied for this position., 1. To maintain compliance with all relevant legal requirements and guidelines including GMP, FDA, H&S, COSSH, in packing areas by ensuring that team members and colleagues are:

• informed about their legal and Company responsibilities for maintaining a compliant environment.


• given the opportunity to make recommendations for improving working conditions.


• given sufficient support to enable them to work in a healthy, safe and productive way.



• Ensuring that audit schedules are adhered to


• All audit reports are closed out in a timely fashion against defined procedures


• Audits are completed as required on all new equipment and processes


• Checking all production documentation for the correct completion of all data fields and reconciliation against defined procedures


• Carrying out in-process controls in line with defined procedures


• Identifying and reporting on all unusual occurrences against defined procedures


• Proposing recovery measures against unusual occurrences for approval by the Operations Shift leader and QC Manager


• Ensuring recovery processes are completed effectively against a written instruction


• 5 S activities are effectively led to ensure satisfactory audit scores


2. To lead the work of the team to achieve objectives by ensuring that

• Staff are effectively motivated towards the achievement of required activities


• work plans and related activities are explained in sufficient detail and at a level and pace appropriate to the needs of the individual and in a way which gains the support and commitment of those involved.


• daily output targets are agreed with the team in line with agreed schedules and that these targets are met or plans to recover are proposed and agreed with relevant staff in a timely manner


• GMP and Health and Safety compliance requirements are understood and adhered to on a daily basis


• all information gathered is accurate, sufficient, timely and relevant to its purpose


• the way in which work is allocated takes full account of team members abilities, training and any development needs


3. To contribute improvements in line performance by ensuring that

• improvement targets are set in discussion with the Operations Shift Leader


• efforts towards continuous improvement are maintained,


• individuals are given the opportunity to contribute to continuous improvements


• regular meetings are held, suggestions minuted, and proposed solutions discussed with the Operations Shift Leader


• agreed improvements are implemented and documented


4. To contribute to the development of individuals and the work team by ensuring that

• individuals are given the opportunity to help identify their own development needs


• individuals are encouraged to contribute towards their own assessment


• they contribute to development activities by providing information, learning opportunities at work, direct instruction or other appropriate means


• they provide feedback on performance both on an informal, daily basis and during formalised appraisals twice a year


• they assess individuals at required times against the specified job requirement in an objective way based on sufficient, valid and reliable information using standard procedures and documentation


• team working is re-enforced on a daily basis


• they have at all times a training plan for their staff based on individual and business needs


• they put forward clear, relevant and realistic recommendations for training and development activities for subsequent agreement with individuals and the Packing Manager


5. To put forward recommendations on resource requirements and to monitor and control the way in which resources are used by ensuring

• effective return to work interviews are completed in a timely fashion according to defined procedures


• absence and performance issues are effectively dealt with within the company policies to first line (verbal) disciplinary warnings


• staff are actively managed in such a way as to reduce the likelihood of absence


• the allocation of suitably trained staff to equipment on a daily basis


• the production of documented shift and other work rotas through agreement within the team leader group


• packing job cards are accurately costed against defined procedures and Finance staff are assisted in the investigation of labour and material variances


• proposals are drafted for capital and other budgetary spend with suitable business cases as required by CAPEX procedures


• proposals for future spend have been thoroughly thought out and take account of relevant past experience, trends and developments, are consistent with team objectives and Company policies and clearly indicate the potential benefits expected from the planned use of resources


• issues with resource levels are identified and recommendations made for corrective action to the relevant people in a timely fashion


To establish and maintain effective working relationships with the Operations Shift Leader, team members and other colleagues by ensuring that :

• Colleagues and team members are consulted about proposed activities at appropriate times and in a manner which encourages open, frank discussion


• Colleagues and team members are informed about plans and activities, emerging threats and opportunities


• Colleagues and team members are treated in a manner which shows respect for the individual and the need for confidentiality


• Colleagues and team members are provided with commitments and promises which are honoured


• The Operations Shift Leader is informed in a timely fashion of any significant issues which arise as part of the daily work


• Constructive efforts are made to resolve any disagreements and to maintain effective working relationships


• Prompt action is taken to resolve conflict between team members and relevant people are informed about conflict outside their direct area of responsibility


• Accurate records are kept of conflict and their outcomes, ensuring that they comply with confidentiality requirements and other organisational policies


6. To collate and collect relevant information and to provide information and advise in ways which meet the demands of the recipient by ensuring that:

• Information gathered is accurate, sufficient and relevant to purpose, recorded and stored in accordance with appropriate systems and procedures and accessible in the required format to authorised people only


• They develop and present a reasoned case when providing advice to others ensuring that the recipient's understanding of the information and advice given is checked and confirmed, feedback is encouraged and confidentiality requirements are maintained


Our benefits may vary per location. Please liaise with the Norgine TA representative directly to obtain more information.

At Norgine, our colleagues Dare themselves to be different and try new things, Drive to achieve their goals and beyond, and Develop themselves and their community.

We call it the 3D career at Norgine and it offers you a fully-rounded experience with no limits.

Bring everything about yourself that you're proud of, whether that's your passion for making a difference, focus on others' well-being, or intellectual curiosity to unleash in a fast-paced environment and supportive community.

In return, get a sense of belonging, a long-term career with ongoing development and upskilling, and a company that cares about people's wellness as much as you do.

Because at Norgine, we transform lives with innovative healthcare solutions.