IT Operations Director New

The IT Operations Director is responsible for strategic IT leadership, operational management of our Global IT teams, as well as security, governance and compliance across our 19 studios worldwide. This is an opportunity to provide strategic and operational leadership to a global team of IT professionals across customer support, security, infrastructure, back-office, procurement and project management.

Strategic IT Leadership

• Maintain, update and renew business continuity, data security and disaster recover plans for internal and external data.


• Identify future challenges in the Global IT landscape and develop mitigating plans.


• Ensure the Global IT team is robust, scalable and with no single-points of failure, taking into account awareness of future market challenges and technological developments.


Operational Management


• Ensure our IT operations are capable of supporting required performance for local and remote users, with capacity to ensure projects can meet key milestones.


• Provide clear and effective leadership to a globally distributed team of 30+ IT professionals across customer support, security, infrastructure, back-office, procurement and project management.


• Manage the Group budget allocation for IT so that we have the correct systems, tools and people to meet studio requirements.


• Establish and lead robust vendor management practices to ensure we have multiple purchasing options for best value equipment, software and services procurement.


Security, Governance and Compliance


• Oversee best practice and strategic initiatives that that allow Group to maintain our ISO27001 standard compliance and accreditation.


• Ensure Group security processes are in place to secure internal and external data whilst maintaining accessibility and stability globally.


• Support the Groups' multi-national legal compliance commitments.


• Ensure we maintain industry-leading security processes, tools and have the right people in the right place to protect internal and external data., As a people business, the success of our people is the success of our company. We prioritise taking care of them with a focus on supporting them, nurturing their talent and providing a healthy, friendly, enriching, creative and safe environment in which to work.


Sumo's employee diversity group, PRISM, exists to promote diversity, inclusion, equity, equality & wellbeing across the company and plays a key role in Sumo's ongoing goal of fostering environments where all employees feel safe, welcome & represented.

Our charitable and community initiatives provide support for meaningful causes that matter to our employees, clients and partners.

We continue to work to improve diversity in our recruitment and promotion processes, and to actively encourage people from marginalised groups to consider a career in the games industry.


• Significant and proven experience as Head of an IT function.


• Proven experience managing the operations of a multi-disciplinary IT function, including controlling and distributing significant budget allocations.


• Be a proven people leader with the ability to create a sustainable and scalable people structure that supports the future of our Group IT function.


• Experience aligning a Global IT function with key strategic business objectives.


• Significant experience managing complex IT tasks involving multiple stakeholders or business units, with decision-making that substantially impacts short-term results positively.
  
  Sumo Group is one of the largest suppliers of end-to-end creative development services to the video games and entertainment industries. Comprising of veteran video game studios, an agile publishing team and an award-winning creative services studio, Sumo Group teams are delivering on ground-breaking projects across the globe.


Sumo Group currently employs over 1,700 talented team members across 19 studios in the UK, Poland, North America and India. In the UK, Sumo Group received the top level of accreditation from Best Companies in 2021, receiving a 3
• World Class Award and listed as one of the Best Large Companies to Work for within the UK.


With a reputation for developing deep relationships with some of the world's largest video game publishers, developers, platform manufacturers and entertainment brands, Sumo Group is dedicated to growing a sustainable business that provides security for its people, whilst delivering a first-class experience to partners and players.

There are opportunities to join the central Sumo Group team across multiple disciplines including HR, Finance, Marketing, IT and Recruitment, with industry-leading benefits and a flexible working environment.

Sumo also offers a highly personable benefits package which has something for everyone, no matter where you are in your career.

Financial: Annual bonus, flexible benefits allowance, salary sacrifice pension, benefits hub, payroll giving, an employee referral scheme (up to £3,000), financial/home buying consultations, workplace ISA and other schemes for tech loans, car loan and bicycles.

Work-life balance: Flexible working, 21 free choice days holiday (increasing to 22 with service), bank holidays, birthday day off, a duvet day (increasing to 4 with service), Christmas shutdown (Christmas Eve to New Year) and options to buy or sell up to a week of annual leave
• .


Health and Wellbeing: Dental insurance, income protection, life assurance, BUPA private healthcare
• , leading EAP programs (remote GP, mental health, physio, nutrition, lifestyle coaching and second opinions (medical)), critical illness cover, health cash plan, flexible gym (in-studio or discounts) and funded flu vaccines/eye tests.


Personal Development: Structured Personal Development tool, regular appraisals, annual salary reviews, access to Udemy learning platform, 5 learning days per annum (1 can be used as a volunteer day), award-winning L&D team and yearly attendance to the Sumo Developers Conference ( link to video ).

Extra Perks: A variety of in-studio perks, regular care packages, studio days out (family welcome), studio-led social activities (game jams, yoga, quizzes, life drawing and more), sabbaticals (at 10 years' service) and an annual gaming subscription.


• These benefits are part of our flexible benefits options and are opt in selections.


Inclusion and Belonging at Sumo Digital:

We are dedicated to growing a sustainable business that provides security to our people while delivering a first-class experience to our partners and players.