Head of Scheduling
Universal Business Team
Head of Scheduling
£60000
Universal Business Team, Goldington, Bedford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 17 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 67120b65225d48be860e8307bb045c02
Full Job Description
We are looking for an experienced and dynamic Head of Service to join our team based in Bedford. As a key member of the management team, you will lead a team of skilled Engineers and drive operational excellence, ensuring our high standards and business goals are met.
- Lead and inspire a team of Engineers, ensuring delivery of exceptional service in line with company values and Health and Safety standards
- Efficiently plan engineer workloads
- Manage team performance, absences, and appraisals
- Carry out site monitoring
- Maintain customer relationships, addressing any queries and complaints promptly
- Maintain credit control logs and CRM.
Proven experience in managing a team of field engineers, ideally within the care sector or a similar service industry - A management role or senior technical engineering background
- Relevant technical or management qualifications (desirable)
- A full UK driving licence
- A base in Bedfordshire with flexibility to travel.
Our client, a leading care home equipment supplier, understands the demands of managing a care home and is here to help their clients focus on what truly matters: providing exceptional care to their residents. They supply high-quality products efficiently and offer reliable after-care and support services, allowing the client to put residents first. With over 30 years of experience in supporting care homes with outstanding products and services, our client's values-quality, care, trust, and innovation are at the heart of everything they do. They pride themselves on creating a work environment where every employee feels valued and respected.
We are a family-owned business that values every employee - We offer a supportive and inclusive environment, opportunities for career development, and a comprehensive benefits package
- Competitive Salary: £50,000 - £60,000 depending on experience
- Profit Share Bonus Scheme: Paid quarterly
- Pension Scheme
- Free parking including free electric charging points