Freight Account Manager

We are looking for a Freight Account Manager to join our team based in our London Gateway office based in Basildon.

We are looking for someone who has already worked in a freight forwarding or logistics business and has account management experience. In this role you would need to be resourceful, take and offer initiatives to the team and your delivery, and hold strong communication skills to be able to work with customers and the team both face to face and remotely.

In this role you will be directly responsible for managing your own profile of customer accounts and you will ensure that they always receive a personable and tailored service delivery to build loyalty, ensure repeat business and enable all jobs to run efficiently and correctly.

You will also work closely with our business development manager to support the growth of the business by identifying new opportunities for the business within our existing client base and by bringing on new clients to manage within your own portfolio.

You will be responsible for providing quotes directly to customers and ensure these are being followed up on proactively to win and close as many opportunities and bookings as possible. To ensure we are providing the best service and rates to our customers you will also build and maintain strong relationships with new and existing suppliers.

Alongside service, margins are of course incredibly important to us and you will play a pivotal role in ensuring we have clear profit margins on all accounts and jobs, maximising these wherever possible

• Previous experience of working in road, air or sea freight is essential


• Previous account management experience building own client portfolio


• Good understanding of transport and Worldwide logistics


• Outstanding communication and customer service skills


• The ability to develop and build strong and personable relationships over the phone and in person with a broad range of individuals


• The ability to work in a fast-paced environment and be a strong team player


• Accountability to yourself and others


• Extremely organised with a high attention to detail and accuracy


• Ability to work well under pressure and able to work to tight deadlines


• Strong competency with Microsoft excel


• High IT literacy skills, Freight account manager: 1 year (required)
  
  We are AGI Global Logistics and we're one of the fastest growing logistics companies in the UK.


We currently have 15 offices and branches across the UK and Europe with 250 network locations Worldwide.

Our current team of 180 people go the extra mile to provide the same outstanding service to every client and we are all driven by delivering expert land, sea and air freight distribution and logistics solutions for our clients.

The bigger we become, the more people we can help… This is where you come in!

We offer a competitive starting salary starting from £32,000 - £40,000 dependent on experience.,
• Guaranteed salary starting from £32,000 - £40,000 depending on experience


• 10% commission on GP for all clients within your portfolio once your base target has been met


• Company mobile phone


• Contributory pension scheme


• 25 days holiday plus bank and public holiday


• Contributory health cash plan


• Cycle to work scheme


• Access to free and discounted financial advice


• Full use of industry leading systems and software


• A very sociable and friendly environment (we don't take life too seriously and want the best out of everyone!)


• Casual dress code


• On-site parking


• Unlimited free tea and coffee… and there's always cake and biscuits too!, Job Types: Full-time, Permanent


Pay: £32,000.00-£40,000.00 per year

Benefits:

• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Free parking


• On-site parking


Schedule:

• Monday to Friday