Finance Product Support (Synergy Programme)

Department for Work and Pensions

Finance Product Support (Synergy Programme)

£43347

Department for Work and Pensions, Newcastle upon Tyne

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 18 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 57def16a12214e17ae06afb3f64dca7c

Full Job Description

Do you want to be part of an energetic, innovative team and bring your skills to one of the biggest changes to the administration of the Civil Service in decades?

We're looking for people who are flexible, intuitive and are comfortable taking high levels of volume, speed and complexity in their stride.

A number of exciting new roles have come up in the Synergy Programme, a cross-departmental group formed in response to the Government Strategy for Shared Services which sets out departmental 'clusters' to drive efficiencies, increase buying power and improve the quality of shared services in government.

The Synergy Programme is the largest of five departmental clusters, comprising the Ministry of Justice, Department for Work and Pensions, Department for the Environment, Food and Rural Affairs and the Home Office. The Department of Work and Pensions hosts the Synergy Programme. Your work will impact the procurement arrangements for Enterprise Resource Platform (ERP) and Business Process Services for the next 15 years, impacting over 50% of all Civil Servants - that's 230,000 people across the four departments and arm's length bodies.

Synergy will support the delivery of critical Government services by enabling faster, more efficient and intuitive HR, Finance and procurement transactions, based on user needs. It will also deliver better data reporting to underpin decision making.

If you're someone who can use your experience to streamline procurement to drive out error, waste and duplication we want to hear from you. Most importantly, we're looking for applications from people who can demonstrate a passion for our core ambition: delivering a once in a generation, transformed service that Civil Servants will use as a result of the Synergy Programme., The post offers an exciting development opportunity for an SEO, to utilise their extensive Finance experience and excellent organisational and interpersonal skills, to work in a fast-paced environment covering both Change and Finance functional disciplines. Drawing upon your knowledge and experience, you will have a key role in supporting the Finance Design & Implementation Lead to deliver Finance process convergence and the design, testing and deployment of the Synergy new ERP system and BPS services.

The role will require flexibility to pick up a variety of work and the ability to switch focus at pace is also key to being successful in this role. This role aligns strongly with the Government Finance Function Systems and Data Management Career Framework. Key tasks include:

  • Support the delivery of the programme plan and development of process optimisation as well as realisation of transformation opportunities.

  • Support the Team produce / contribute to programme's Finance Common Operating Model deliverables, including the detailed design underpinned by Process Modelling.

  • Work as part of a 'product centric' multi-disciplinary team to design and successfully implement the programme deliverable. This will include working alongside multiple Synergy technical teams, delivery teams, user and business change teams and strategic partners.

  • Being an advocate of the 'Adopt not Adapt' concept of Cloud adoption, challenging established ways of working to realise the transformation aspirations of the programme and move to ERP Software as a Service for Finance processes.

  • Collate and document information, data, insight and evidence provided by departments and other stakeholders; use intelligent analysis to help inform design decisions on complex issues

  • Build and maintain strong effective relationships with stakeholders and colleagues to confidently challenge, influence and negotiate positive outcomes and solutions., Strong Finance function background with understanding of the interdependencies across the different Finance processes, and how these processes are delivered and designed within UK government.


  • Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview (online via Teams)

    At interview, we will select based on behaviours. The behaviours we will select on are:
  • Leadership

  • Making Effective Decisions

  • Delivering at Pace

  • Communicating & Influencing


  • Sift and interview dates to be confirmed.

    Further Information

    Find out more about Working for DWP

    A reserve list may be held for a period of 6 months from which further appointments can be made.

    Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

    If successful and transferring from another Government Department a criminal record check may be carried out.

    In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

    However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

    The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.,
  • UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

    To be successful in this role, candidates will have:

  • Strong Finance function background with understanding of the interdependencies across the different Finance processes, and how these processes are delivered and designed within UK government (lead criteria)

  • Extensive experience working in at least one of the following finance function areas: Purchase to Pay, Order to Cash, Business Intelligence Reporting, Financial Accounting, Inventory, Grants, Non-current Assets.

  • An ability to gather and use information, data, insight and evidence, using analytical skills to inform decisions on complex issues.

  • Experience and understanding of working with a broad set of finance and non-finance stakeholders to get results, especially in a fast-paced environment of change.

  • Experience of engaging successfully with a variety of professional teams, including Digital, HR, Operational Delivery as well as external partners to deliver business outcomes.

  • Strong written and verbal communication skills with the ability to tailor messages for the audience, and effectively engage with and influence stakeholders.

  • Working on a fast-paced environment by proactively managing and prioritising competing demands to meet challenging and changing deadlines.

  • Understanding of the Cloud ERP market and capability of the potential systems.


  • Desirably, candidates will have:
  • Experience of agile delivery and / or change management.

  • Knowledge/experience in large scale projects and programmes.

  • MS Office 365, SharePoint and MS Teams Skills (intermediate level).

  • Extensive experience of working in finance with significant expertise., Leadership

  • Making Effective Decisions

  • Delivering at Pace

  • Communicating and Influencing, Successful candidates must undergo a criminal record check.

  • People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    DWP colleagues will have the opportunity to join HASSRA, a vibrant and successful organisation that provides a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). It also has an important part to play in helping us achieve a healthy work-life balance and wellbeing in the workplace., At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

    We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

    If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

  • Learning and development tailored to your role

  • An environment with flexible working options

  • A culture encouraging inclusion and diversity

  • A Civil Service pension with an average employer contribution of 27%