DevOps / SysAdmin Engineer (Mid-Level)

As the demand for Zoocha's services grows across Drupal development, support, and maintenance activities, the DevOps team has an increasing pipeline of work that runs well into the future. What this means in practice is that many of the important strategic initiatives that fall under the remit of the DevOps team are struggling to gain momentum against the pressures of routine client and project work.
We are therefore looking to bring in a mid-level DevOps engineer / Systems Administrator who will be able to lend a shoulder to the wheel of the demands of meeting our client requirements and obligations, and also to participate in some of the strategic threads of work that are going on.
As a mid-level DevOps Engineer, you will be working in a close-knit team of 6, where 4 members of that team are senior level or above, and where all team members are highly engaged and skilled, meaning that the opportunity for personal and professional development for the right candidate is significant.

The Role / Your Remit:

Zoocha's technical team specialise in Drupal development where all websites and platforms are hosted on Linux based environments; the vast majority of which are on AWS. Your role as a member of the DevOps team will be to help us standardise, maintain and evolve the DevOps and infrastructure offering that we make available to our customers.

Your typical day might include:
Communicate technical issues and decisions to colleagues and clients
Ensuring documentation exists for all important infrastructure and DevOps systems on a project
Staying abreast of the latest goings on in the Linux, security and DevOps fields
Creating and maintaining documentation that contributes to our ISO certifications
In-future, potentially participate in on-call rotation
Proactive maintenance across systems
Investigate problem tickets
Handle escalated issues that require sysadmin or DevOps skills
Estimate methodically and accurately based on iterative learning
Debug issues to help establish root causes
Building out and managing infrastructure
Ensuring smooth project launches and releases
Implementing DevOps technologies and processes eg. Containerisation, CI/CD, Infrastructure as code, metrics, monitoring, and pipelines.
Working on DevOps and Infrastructure strategic initiatives

Working with the latest tools, software and modern technologies such as:
Terraform (or OpenTofu)
AWS Systems Manager (SSM)
AWS CodeDeploy
Github actions
Cloudflare

Ideally a bachelor's degree in a subject with an IT, numerate, engineering or science focus (e.g. Computer Science, Physics, Engineering, Maths or related) or demonstrable experience where you have independently undertaken a complex problem and achieved success.
At least 2 years of experience in a role involving routine use of Linux
Fluency in English, both written and spoken, is essential
You must be based in the UK, ideally within commuting distance of our office in Hertford so that you can spend a couple of days a week with the DevOps team
You MUST have a VISA or work permit already
You MUST NOT apply through a recruitment consultant as your application will be disregarded

Skills and experience we're looking for:
You have 2+ years of experience in a DevOps or Systems Administration role
You have knowledge and experience with AWS (or similar cloud hosting service such as Azure or Google Cloud Platform)
A good working knowledge of Linux
A working knowledge of a scripting programming language such as PHP
You have experience of configuring web servers for PHP applications
Experience of DevOps tools, such as those involved with Continuous Integration and Configuration Management

Nice-to-have experience:
Experience of problem solving within the bounds of SLA's
Good working knowledge of:
Ubuntu (which is used on 95%+ of systems that we maintain)
Jenkins
Git
nginx
Familiarity with Drupal