Customer Support Administrator

Analyse customer inquiries and provide accurate and timely responses
- Assist customers with product information, troubleshooting, and issue resolution
- Conduct data entry and maintain customer records in our database
- Communicate effectively with customers via phone, email, and chat
- Assist with other products and services to customers when asked
- Maintain a high level of professionalism and phone etiquette at all times

We are seeking a highly motivated and customer-oriented individual to join our client's team as a Customer Support Administrator. As a Customer Support administrator, you will be responsible for providing exceptional service and support to our customers. This is a full-time position based in our office., Excellent written and verbal communication skills in English
- Strong analytical skills to understand customer needs and provide appropriate solutions
- Proficient in data entry and computer skills
- Ability to multitask and prioritise tasks effectively
- Previous experience in customer support/administration experience from a manufacturing/engineering background is preferred., If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your application along with your CV for consideration.,

• customer service: 1 year (preferred)
  
  This role offers a competitive compensation, including benefits such as:


• 
  Health insurance coverage
  
• Pension scheme, Job Types: Full-time, Permanent


Pay: £26,000.00-£27,500.00 per year

Benefits:

• Canteen


• Company events


• Company pension


• Free parking


• Gym membership


• Life insurance


• On-site parking


• Private medical insurance


• Sick pay


• Store discount


Schedule:

• Day shift


• Monday to Friday


• No weekends


Supplemental pay types:

• Bonus scheme