Customer Service and Sales Administrator

This position is extremely varied and would suit someone with a sales, administration, and customer-facing retail background. The ideal candidate would have a positive attitude, be able to pick up new skills and systems quickly, work well under pressure and possess excellent interpersonal skills.

Duties Include -

- Serving customers and dealing with telephone enquiries

- Processing cash, card, and online payments

- Preparing and following up on sales quotations

- Maintaining customer relationships and accurate records on our database system

- Processing product returns and refunds

- Reporting inventory requirements and raising Purchase Orders

- Promoting products

- Managing product inventory and price labels

- Keeping retail and showroom areas orderly

This role require a highly flexible and willing approach. You will be a key member of staff in a small but busy team.

Sales experience is essential, and an interest in the marine sector would be a strong benefit.,

• Sales administration: 1 year (preferred)


• administration: 2 years (required)
  
  Suffolk Marine Safety is a leading provider of marine safety equipment and services to both the consumer and commercial markets. The business has a strong background of growth, and has recently moved into new, larger, sector-leading premises.