Customer Service / Receptionist Apprentice The Hive Health Centre
The Hive
Customer Service / Receptionist Apprentice The Hive Health Centre
£12147
The Hive, Stanycliffe, Rochdale
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 1 week ago, 18 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 88d495bc8e49435d9b62848258c5deb6
Full Job Description
- Live interaction with internal and external customers
- Discuss patients needs
- Taking bookings and checking in and out for appointments
- Sending and receiving of Emails
- Liaising with other parties
- Filing
- Scanning
- Understanding the core values of the business
Customer Service Practitioner level 2 qualification - This is a work-based qualification with college attendance one day a month
- Functional Skills in maths and English, if required, Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, GCSE or equivalent English (Grade C/4 or above) Desired
- training
- qualifications, like an NVQ in a relevant field
- industry or sector experience
GCSE or equivalent Maths (Grade C/4 or above) Desired
The Hive is a forward-thinking medical practice based in Middleton. Since Dr Stockton and Dr Thompson formed their partnership in 2008 the practice has grown from caring for 1800 patients to circa 5000 patients. Known as a friendly practice with a community feel, a positive reputation has accompanied our growth in size. The Practice will move into a brand new, state of the art, purpose-built medical centre in the not-too-distant future. This will lead to a further increase in the size of our patient base, as the Practice will also serve patients from Chadderton, Oldham and the surrounding areas.
You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)