Customer Service Assistant

The role of a Customer Service Assistant will include a combination of the following tasks:

• Answering customer enquiries.


• Giving information and helping to solve customer problems.


• Being the first point of contact for dealing with returned goods.


• Processing till transactions


• Making sure that the customer's experience is a positive one.


Your day will be varied, from delivering service with a smile at the till to engaging with customers to help them find their ideal products.

You will need to have to have a flexible approach as there will be times when you will be supporting other areas of the Store to meet the business needs.

Why The Range?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK's fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you're sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.

To be successful in this role you will love working in a fast-paced retail environment and must be willing to give the very best customer service experience to our customers.

As a Customer Service Assistant you will often be the first point of contact a customer has with our Store, so it is essential that you are able to create a good first impressions. You will need to be polite and approachable, confident and have the ability to remain patient and calm in difficult situations.

Problem-solving skills and having the ability to think quickly, follow instructions, work as a team and work on initiative are also desirable skills for the role.