Customer Relations Manager

We have a new and exciting opportunity for a Customer Relations Manager to join our friendly and professional team. The role is hybrid and is based from Stockport with travel across our services in the Northwest and Yorkshire.

Have successful prior experience of a business development / relationship management role .

Previous experience of working with a CRM system.

Ability to effectively develop, manage and leverage relationships with internal and external stakeholders.

Solid understanding of business development systems and processes.

Ideally have experience in a health and/or social care environment but this is not essential.

Have access to a vehicle for work purposes with the ability to travel to the sites within the Care in Mind portfolio

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

• 30 days holiday (Rising to 35 days with service including bank holidays)


• An additional day off each year for your birthday


• Opportunity to work part time hours if this suits your circumstances


• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)


• Paid Training, Induction and DBS check


• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits


• Blue Light Card to access further shopping discounts


• Enhanced company pension


• Life Assurance (2 x annual salary)


• Enhanced maternity/paternity leave


• Employee Assistance Programme/24-hour Counselling Service, £45,318 to £50,115 a year per annum (plus bonus) based on skills and experience.