Children & Young Persons Support Worker

Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside which will provide a single point of contact for victims of all crime, whether or not they have reported to the police, to receive support and information.

The ABC service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be a busy and fast paced hub, receiving calls of varying nature from a variety of people. We have opportunities available to work within the Humberside ABC service and are looking for dedicated, passionate and empathic people to join and enhance our team.

The Children & Young People Support Worker (known internally as a Victim Care Advocate- Cope & Recovery CYP) role will provide a support and advocacy service to children and young people who have been affected by crime. This role is initially for a fixed term period, ending on 31^st March 2025 to cover secondment., Your role as a CYP caseworker will be as a single point of contact for children and young people who have been affected by crime along with their wider family, parent or guardian. As a Caseworker, you will;

• receive incoming referrals from a range of sources including the police, other agencies & individuals


• assess needs & risks & action plans with those affected by crime


• use our case management system to update case notes & record risk & needs


• give up to date information to victims of crime about the criminal justice system process


• liaise with other agencies to provide advocacy for the service user


• work with other criminal justice system agencies to ensure a trauma informed & victim friendly response


• promote the service ensuring the service is accessible & open to all
  
  You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
  
  Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.


Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working


• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays


• An extra day off for your birthday


• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)


• Pension with 5% employer contribution


• Enhanced sick pay allowances, maternity & paternity payments


• High Street, retail, holiday, entertainment & leisure discounts


• Access to our financial wellbeing hub & salary deducted finance


• Employee assistance programme & wellbeing support


• Ongoing training & support with opportunities for career development & progression