CAM Specialist Co-ordinator

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.

Serco have an exciting new role as a Course Administration Specialist Coordinator. You will oversee all administration of the department and will be responsible for the mentoring, training, and development of departmental staff members.,

• Actively engage with induction processes to ensure the successful completion of own and colleague's probationary periods if in a team.


• Assist Team Leader or other departmental staff to undertake all required admin tasks, focussing on delivering service excellence and delivering against team objectives.


• Take a pro-active role within the department to liaise with colleagues and customers and be fully conversant with workloads including effective communication with the Serco/Military/Civilian colleagues.


• Provide background statistical information and detailed reports for the customer or Serco as directed.


• Coordinate, produce and distribute communications as directed.


• Close liaison with the other departments/external agencies on site and off site as required.


• Make sensible decisions and take action based on best available information in the absence of customer/Team Leader.
  
  Good level of general education, with proven business writing skills (essential) and Maths


• Professional and engaging communication, at all levels, using a variety of communication methods both spoken and written


• Ability to work in a team environment or individually
  
  The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:



• Free, secure onsite parking.


• Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).


• Fully equipped riding stables, with the opportunity for lessons.


• Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
  
  25 days annual leave plus bank holidays and the chance to purchase additional days.


• Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.


• We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.


• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.