Bank Clerical Assistant

Care Plus Group Community Continence Service covers Grimsby, Cleethorpes and the surrounding villages within North East Lincolnshire. They deliver a wide range of continence care to people either in their own homes or in other community settings. The post holder will be part of a team responsible for providing the vital support to enable an effective and efficient service delivery., The post holder will provide a comprehensive administrative support service to the Community Continence team. Key elements of the post are to be the first point of contact for telephone enquiries from service users and professionals, taking messages and forwarding to the appropriate source and also the stock control and ordering of stock for the team. Work will generally be carried out under supervision and will be within well established procedures.

Level 2 or equivalent level of competence in computer applications.

Recent experience of working in an office/reception (within the last year).

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Hours: Bank

Salary: Range 2 £20,702 (Under 21) £22,370 (21 and over), £22,370 a year age 21 and over; £20702 under 21, pro rata