Associate Software Engineer, Research

As an Associate Software Engineer in the Research team you will work on evaluating new technologies on and connected to the Salesforce platform. You will work independently, or in a pair, and be given the freedom to explore multiple paths towards an overall goal. You will work closely with Architects, Product Managers from across Certinia's product portfolio, and other stakeholders to understand and identify business cases that are a good fit for emerging technologies. Having gathered knowledge of Certinia features and the outcomes we are trying to achieve, you will be active in innovative and collaborative idea generation with the aim of pushing the limits of what can be achieved on the Salesforce platform.
You will be required to research and learn new technologies and languages and work on a range of Certinia products. You will implement prototypes and proof of concepts and demonstrate them to stakeholders in review meetings, as well as writing up findings and cross-product guidance for developers. You will have opportunities to work on customer-facing experimental Labs packages, and contribute to product code in both shared modules and directly through feature development.
RESPONSIBILITIES

• Researching and learning new technologies


• Understanding and developing product use cases for new technologies


• Collaborative generation of innovative ideas


• Developing prototypes and proof of concepts


• Demonstrating to stakeholders the new possibilities provided by Salesforce technologies


• Creating guidance and educating development teams


• Contributing to customer-facing products across the Certinia portfolio
  
  Working knowledge of programming languages


• An awareness of architectural and software patterns


• An ability to quickly pick up new concepts and technologies


• Being comfortable with uncertainty and high-level or changing requirements


• An ability to work independently towards a high-level goal with understanding of its business context


• Creativity, curiosity, and a drive to explore every possibility


• A desire for forming a deep understanding of any topic being worked on


WHAT ELSE WOULD BE GREAT

• Degree level in Computer Science or similar subject


• Experience developing on the Salesforce platform


• Experience of machine learning or Generative AI
  
  Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions-delivered on Salesforce's leading cloud platform-provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in San Jose, California with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.